Westgate Palace Hotel / Universal / I-Drive
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About this property
Westgate Palace Hotel / Universal / I-Drive is a 4-star resort in Orlando, Florida, operated by Westgate Resorts. Located in the International Drive District, the property sits within a 5-minute drive of Universal Orlando Resort and The Orlando Eye, positioning guests steps away from the region's premier attractions. With 350 suites across the property, it serves as a full-service base for families and leisure travelers exploring Central Florida.
Each of the 408 guestrooms features a kitchen equipped with full-sized refrigerator, freezer, and oven—ideal for longer stays or families preferring meal flexibility. Flat-screen televisions with cable programming, complimentary wireless internet, phones, laptop-compatible safes, and separate sitting areas provide both comfort and functionality. Guest comfort ratings average 4.1 out of 5, reflecting satisfaction with room quality and layout.
Drafts Sports Bar & Grill serves American cuisine in a poolside setting with bar service and water views. The property also offers limited-hours room service and a poolside bar for drinks. Continental breakfast is available daily from 7 AM to 11 AM for an additional fee. One on-site restaurant and one bar/lounge round out the dining footprint.
Recreation amenities include an outdoor pool, fitness center, and arcade/game room. The property offers complimentary wireless internet, concierge services, and a free shuttle to nearby theme parks. Additional conveniences include a 24-hour front desk, business center, dry cleaning/laundry service, free self-parking, luggage storage, and a terrace. A basketball court, volleyball court, children's pool, barbecue grill, and on-site fishing provide family-friendly recreation. The property is smoke-free and wheelchair accessible with a wheelchair-accessible registration desk.
The resort sits 0.6 miles from CoCo Key Water Resort and 2.1 miles from Orlando International Premium Outlets. Additional nearby attractions include ICON Park, Ripley's Believe It or Not, SEA LIFE Orlando Aquarium, Madame Tussauds, and several dinner attractions. Orlando International Airport is approximately 22 minutes away, with shuttle service available for a minimal fee. Overall guest rating stands at 4.2 out of 5 across more than 1,000 reviews.
Check-in runs from 4:00 PM to 11:00 PM, and check-out is at 10:00 AM. The property welcomes up to two dogs per room, with a non-refundable dog fee of $150 USD per reservation charged at check-in; other animals are not permitted. Service animals are exempt from fees and restrictions. The property is LGBTQIA+ friendly and staffed multilingually. A professional property manager oversees daily operations.
Location & nearby attractions
Pirate's Dinner Adventure - 0.4 km / 0.2 mi
Titanic the Experience - 0.7 km / 0.4 mi
CoCo Key Water Resort - 0.9 km / 0.6 mi
IFly Orlando - 1 km / 0.6 mi
Universal Orlando Resort - 1.3 km / 0.8 mi
Sleuth's Mystery Dinner Show - 1.5 km / 1 mi
ICON Park - 1.6 km / 1 mi
Ripley's Believe It or Not - 1.7 km / 1.1 mi
The Orlando Eye - 1.8 km / 1.1 mi
Madame Tussauds - 1.8 km / 1.1 mi
SEA LIFE Orlando Aquarium - 1.9 km / 1.2 mi
Universal CityWalk - 2 km / 1.2 mi
Pirate's Cove Adventure Golf - 2.1 km / 1.3 mi
Fun Spot America - 2.1 km / 1.3 mi
Orlando Outlet Marketplace - 2.2 km / 1.4 mi
The nearest airports are:
Orlando Intl. Airport (MCO) - 26 km / 16.2 mi
Kissimmee, FL (ISM-Kissimmee Gateway) - 34.8 km / 21.6 mi
Orlando Sanford Intl. Airport (SFB) - 57.4 km / 35.7 mi
Rooms
Dining
Amenities & features
Getting here
Check-in & check-out
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
- Guests traveling with a service animal must contact the property prior to arrival.
- This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
- Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.
Pet policy
- Pets allowed
- Pet max weight (per pet) in kg is 27
- Pet max weight (per pet) in lb is 60
- Only dogs are allowed
- Maximum number of pets per room 2
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Pets cannot be left unattended
- Westgate Resorts will allow up to two (2) dogs per room/suite as “pets”
- no other types of animals are permitted on property. A mandatory
- non-refundable Dog Fee of $150 USD per reservation will be charged at check-in for dogs reported at the time of check-in. Restrictions may apply.
- Service animals complying with ADA Title lll regulations are allowed.
Fees & policies
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Refundable incidentals deposit: USD 200 per stay
- Resort fee: USD 24.73 per accommodation, per night
- Fee for continental breakfast: approximately USD 7 to 15 per person
- Pet fee: USD 150 per accommodation, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)<
Know before you go
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- A car is not required for transportation to and from this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).