Universals Helios Grand Hotel a Loews Hotel
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About this property
Universal's Helios Grand Hotel, a Loews Hotel, is a 4-star property located in Orlando, Florida, positioned just a 1-minute drive from Universal Epic Universe. This Mediterranean-inspired hotel serves as an ideal base for theme park visitors and convention attendees, with 500 guest rooms and direct access to Orlando's major attractions.
Each of the 500 air-conditioned rooms features a flat-screen television, complimentary wireless internet, and satellite programming. Rooms include private bathrooms with shower/tub combinations, complimentary toiletries, hair dryers, phones, laptop-compatible safes, and desks, providing essential comforts for both leisure and business travelers.
The property offers diverse dining options across two on-site restaurants, including Flora Taverna. A coffee shop/cafe serves snacks throughout the day, while 24-hour room service accommodates guests preferring in-room dining. Two bars and lounges provide evening venues, and a poolside bar offers refreshments during the day. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a surcharge.
Recreational and wellness amenities include an outdoor pool with sun loungers and pool umbrellas, a hot tub, and a fitness center. An arcade and game room provide entertainment options for families. The hotel offers complimentary wireless internet throughout, concierge services, and tours and ticket assistance for nearby attractions. A complimentary theme park shuttle provides access to Universal Epic Universe with early entry privileges. Conference space totaling 3,425 square feet accommodates business events.
The hotel sits 5 minutes from Universal CityWalk, 2.7 miles from the Orange County Convention Center, and 3.4 miles from Universal's Volcano Bay. Additional nearby attractions include ICON Park, Wonderworks, Fun Spot America, and the SEA LIFE Orlando Aquarium. Accessible amenities include wheelchair-accessible pathways, parking, pool facilities, and an elevator. Electric car charging stations are available on-site.
Check-in begins at 4:00 PM and check-out is at 11:00 AM. The property is smoke-free and does not permit pets. Parking is available with limited spaces; self-parking and valet parking are offered for surcharges. A professional property host and manager are available to assist guests throughout their stay.
Location & nearby attractions
Universal Epic Universe - 0.8 km / 0.5 mi
Orange County Convention Center North - 2.6 km / 1.6 mi
ICON Park - 3 km / 1.8 mi
Sleuth's Mystery Dinner Show - 3 km / 1.9 mi
The Orlando Eye - 3.3 km / 2 mi
Ripley's Believe It or Not - 3.3 km / 2.1 mi
Madame Tussauds - 3.3 km / 2.1 mi
Pointe Orlando - 3.4 km / 2.1 mi
SEA LIFE Orlando Aquarium - 3.4 km / 2.1 mi
Orlando Outlet Marketplace - 3.4 km / 2.1 mi
Fun Spot America - 3.6 km / 2.2 mi
Pirate's Cove Adventure Golf - 3.6 km / 2.2 mi
Orange County Convention Center - 3.7 km / 2.3 mi
Wonderworks - 3.7 km / 2.3 mi
Shingle Creek Conference Centre - 3.8 km / 2.4 mi
The nearest airports are:
Orlando Intl. Airport (MCO) - 21.7 km / 13.5 mi
Kissimmee, FL (ISM-Kissimmee Gateway) - 22.3 km / 13.8 mi
Orlando Sanford Intl. Airport (SFB) - 58.5 km / 36.4 mi
The preferred airport for Universal's Helios Grand Hotel, a Loews Hotel is Orlando Intl. Airport (MCO).
Rooms
Dining
Amenities & features
Getting here
Check-in & check-out
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- **Valid theme park admission required
Pet policy
- Pets not allowed
- Service animals complying with ADA Title lll regulations are allowed.
Know before you go
- Pool access available from 9:00 AM to 10:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is not required for transportation to and from this property.