+18552295934
695 Taylor Rd, Columbus, OH, US
Good
Bar/lounge
Parking
Elevator
Gym
Airport Shuttle
Pool
Restaurant
WiFi/Internet
Airport Golf Course - 1.7 km / 1.1 mi
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Room 1
Adults
1
Children
Ages 0 to 17
0
About this property
TownePlace Suites by Marriott Gahanna
Airpor •••••
Property Amenities
Bar/lounge
Parking
Elevator
Gym
Airport Shuttle
Pool
Restaurant
WiFi/Internet
Pet friendly
Laundry
Non-smoking
Breakfast
Air conditioning
24/7 front desk
Kitchen
Business center
Meeting rooms
Beach
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Important Information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
Optional extras
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guests credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization for 1 night room and tax for any bookings where payment for the stay will be made on site instead of at the time of booking.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Marcia
Nov 27, 2024
We had a problem with the heating unit and the oven the first night we checked in. Both problems were fixed by 9 a.m. the next morning. Staff is great.
Stayed 1 day in Nov 2024
Tanisha
Oct 26, 2024
The place not bad.
Stayed 1 day in Oct 2024
sall
Oct 18, 2024
Good, calm , good services
Stayed 1 day in Oct 2024
Rob
Sep 29, 2024
I stayed for 2 weeks and was completely satisfied. They've thought of all the the things that make your stay convenient and comfortable. The rooms are very quiet ,clean and even parking is very convenient. If i had to choose one thing that i didnt like, and this is being picky, the fold away couch is not very comfortable to sit on . Thats it. Highly recommend
Stayed 1 day in Sep 2024
Woo
Sep 27, 2024
There was some roaches but overall place was very nice and staff friendly
Stayed 1 day in Sep 2024
Thomas
Sep 22, 2024
The staff is very nice. Pretty good location (right down the street from everything) Standard free breakfast. Noisy in the hotel and outside area around but hotel but they cant help that. Excellent shower although water gets on the floor no matter what you do. Pretty clean, not immaculate but pretty clean. Coin laundry onsite. Front desk can give you quarters. Overall id say a 7.5 out of 10
Stayed 1 day in Sep 2024
James
Sep 17, 2024
Great Place, nice staff. ckean
Stayed 1 day in Sep 2024
Lifewithririandnini
Aug 27, 2024
It was nice
Stayed 1 day in Aug 2024
John
Aug 18, 2024
Staff was friendly and breakfast good!! Will stay again
Stayed 1 day in Aug 2024
Rebekah
Aug 14, 2024
We were there with our youth for an event. Everyone was so nice and helpful. We had a great stay.
Stayed 1 day in Aug 2024
Faegan
Aug 7, 2024
Good stay.
Stayed 1 day in Aug 2024
Jean
Jul 21, 2024
Near the airport.
Stayed 1 day in Jul 2024
John
Jul 21, 2024
Had a difficult time getting an answer when calling from airport for the shuttle. Found one pillow case was either dirty or badly stained with make-up?! Breakfast was just “okay”. Had to take English muffin to my room to toast as toaster didn’t work.
Stayed 1 day in Jul 2024
Santo
Jul 14, 2024
Great Customer Service clean quiet rooms
Stayed 1 day in Jul 2024
Raymond
Jul 6, 2024
Room said queen bed with sofa bed for 4. Hotel know it is for 2 adults and 2 childs. No extra bedding for the sofa bed. Sofa bed is in its last condition with no bedding to cover it. Only give 3 set of towels for 4 people.
Stayed 1 day in Jul 2024
LaToya
Jun 22, 2024
Nice place to stay. Came for a convention and was able to check in early. The staff was friendly and the breakfasts options were ok and some of the options changed daily. My only complaint was that they never cleaned our room even when we answered the check in questions and stated we wanted the room cleaned every other day since that was the only option for housekeeping service.
Stayed 1 day in Jun 2024
Jeffrey
Jun 6, 2024
Service & staff were excellent. Free shuttle rides to and from close-by restaurants, shops and airport were a plus. Breakfast was great! Only problem was the romm air-conditioner that kept switching to cold air regardless of temperature setting.
Stayed 1 day in Jun 2024
Kimberly
Jun 2, 2024
Staff members were friendly. Breakfast does not start until 6:30am unlike their website that states 6:00am, with no paper bag breakfast available. Oven door does not close all the way which I reported to the front desk, baking sheet was missing and front desk didn't have anymore, so I went out to buy my own. First day the room smelled good, the remainder of the days it smelled of cigarette smoke, my room was located by the pool and people smoking just outside of the front hotel door near pool. The location of the hotel was good and felt safe.
Stayed 1 day in May 2024
Ingrid
May 23, 2024
Called to let them know we were running late and wouldn't be checking in for a day later than expected, since we were driving 39 hours straight from California, and our reservation got completely cancelled. You'd think the staff at a hotel would be understanding of situations like this and not want to lose out on almost a grand, but this was not the case.
Stayed 1 day in May 2024
Maria
May 20, 2024
Staff was wonderful and friendly. Breakfast area was kept full and clean.
Stayed 1 day in May 2024
Lisa
Apr 13, 2024
Great place to stay! Very kind front desk staff
Stayed 1 day in Apr 2024
Fatmata
Apr 5, 2024
Great place for families and individuals.
Stayed 1 day in Apr 2024
Gregory
Mar 21, 2024
The hotel was amazing for the price. Full kitchen and nice work desk. Very clean and all staff were very polite.
Stayed 1 day in Mar 2024
Christian
Mar 4, 2024
Maybe its just me and i dont know how to read which could be a thing but when i checked in they said that booking through expedia doesnt guarantee the type of room i get so i booked a 2 bedroom but instead was given a studio and they put no effort into making it right but blamed me for not understanding the terms and conditions.
Stayed 1 day in Mar 2024
Ashley
Jan 14, 2024
The lady at the welcome desk was very nice and professional. (I think her name is Sharon) She made us feel very welcome
Stayed 1 day in Jan 2024
Ralph
Jan 3, 2024
I had to stay at the hotel for couple days and lucky to stay at the Townplace Suites. The staff was really friendly and professional. The environment is very clean so i would recommend it to anyone.
Stayed 1 day in Jan 2024
Verified traveler
Dec 6, 2023
Not handicap friendly as portrayed. The room wasn’t cleaned for the four days during the stay. The breakfast was boring. Other places might be better.
Stayed 1 day in Dec 2023
Katelyn
Nov 17, 2023
Perfect accommodations for family with young kids.
Stayed 1 day in Nov 2023
Niles
Oct 8, 2023
The property staff and front desk were great. Very accommodating and friendly. Great option close to the airport.
Stayed 1 day in Oct 2023
Marshea
Sep 17, 2023
Nice, clean, comfy and quiet.
Stayed 1 day in Sep 2023
J
Sep 2, 2023
Staff is very efficient. Breakfast was spot on.
Stayed 1 day in Aug 2023
Garett
Aug 26, 2023
I have stayed here a handful of times. It is an ok place for a quick simple stay, but very basic. It was disappointing that the shuttle service "was unavailable" even though it is advertised and one reason I booked this hotel. I had to incur additional costs for transportation. Also, the food for breakfast has gotten worse each time I stayed - expired items and you have to try a few items as some are inedible (this time the eggs were like chalk and the waffle maker was broken). Credit card machine was also broken at check in so check in took a very long time. Convenient for my visits and I can deal with the lower tier style rooms, so I usually end up coming back and rolling with the ups and downs.
Stayed 1 day in Aug 2023
Sherry
Aug 11, 2023
Very small rooms, dirty pool that didn't have enough water in it. No explanation about where anything was at on the property. My room had half a roll of toilet paper with no backups.
Stayed 1 day in Aug 2023
Ashley
Apr 29, 2023
Very friendly and accommodating. Very clean and comfortable. Will definitely stay again.
Stayed 1 day in Apr 2023
Garett
Mar 27, 2023
This was my second stay at this location. Staff is friendly. The room this time was actually a little better/cleaner than last time, other than the fridge being very loud. Breakfast could still be improved, with again limited selection and some questionable quality control (milk, eggs, etc). Overall an easy place to stay and no major issues.
Stayed 1 day in Mar 2023
Thomas
Mar 26, 2023
Professional staff, Military friendly, good breakfast, clean.
Stayed 1 day in Mar 2023
Lon
Mar 18, 2023
Very clean and people who work there are very friendly.
Stayed 1 day in Mar 2023
Kimberly
Mar 11, 2023
Clean, quiet, and loved having the chance to cook while there
Stayed 1 day in Mar 2023
Nicole
Feb 22, 2023
The outside grounds and building are dirty. The rooms are okay but dated. I had some trepidation and second guessed entering after pulling up to the hotel.
Stayed 1 day in Feb 2023
Stacey
Feb 20, 2023
These were the literal worst beds I've ever slept in (and we travel a lot for dance competitions and races through the year). I feel bad rating it that way, because the staff was friendly, it was very clean, and it was nice. Just those mattresses were awful!
Stayed 1 day in Feb 2023
Dianne
Feb 19, 2023
Very nice and worth every penny!
Stayed 1 day in Feb 2023
Garett
Feb 18, 2023
Convenient hotel with sufficient amenities. Rooms were in good condition, check in was very fast, and this hotel was only needed for a quick overnight stay, so minimal usage on my part. Breakfast could be improved, but otherwise no issues with stay.
Stayed 1 day in Feb 2023
Reverend Dr. Debra Murray
Oct 20, 2022
Staff was friendly
Stayed 1 day in Oct 2022
James
Aug 16, 2022
2 BR room was convenient for my family. However the property was just OK from a cleanliness perspective. The pool was also closed and I was not provided that information prior to my arrival. If I had known the pool was not open, I would have selected a different hotel for my stay
Stayed 1 day in Aug 2022
Vicki
Aug 8, 2022
Extremely clean rooms, comfortable beds. 2 BR suite with kitchenette/LR was more affordable and roomier than two typical hotel rooms for our family (parents and adult children). Appreciated the friendly front desk staff and hot breakfast buffet. Not a single complaint. Would stay here again.
Stayed 1 day in Aug 2022
Heather
Aug 5, 2022
I have stayed at the Towne Suites at Easton so I thought this one would be as nice, but i was dissatisfied. Although the person who checked me in was nice aand gasve me another room since the first one had a noice coming out of the air conditioning that was so loud i didn't last 5 minutes in there, unfortunately the 2nd room was worse. First there was a foul smell like rotten milk. I didn't have it in me to go down and tell her thos room was dirty and smelled. There was a towell on the floor, hopefully it judt had fallen and it was just dusty and dirty. I had my own cleaning stuff so i cleaned enough to sleep there and found the source of the rotten smell in the sink, but this has to be the worst place if not close that i have stayed due to the cleanliness alone. I won't be going back there and sadly it was a waste of money to end up having to clean up my own hotel room.
Stayed 1 day in Aug 2022
jamica
Jul 11, 2022
Checkin was timely and courteous. The room was way more than I expected it was a great.size, and very clean.
Stayed 1 day in Jul 2022
Bradley
Apr 16, 2022
Nice rooms, great location and very friendly staff.
Stayed 1 day in Apr 2022
Theodore
Mar 21, 2022
The room was excellent and the front desk and staff was wonderful. The breakfast is a must eat!
Stayed 1 day in Mar 2022
Victor Vincent
Mar 11, 2022
Room was clean, toilet would keep breaking down (tank wouldn’t fill), fridge was very noisy
Stayed 1 day in Mar 2022
Deborah
Feb 13, 2022
GreaT friendly staff. The heater in one of the bedrooms did not work properly! Room 118. Otherwise, a very nice stay. Large table, sofa area, and kitchen was great for a family of four.
Stayed 1 day in Feb 2022
Kevin
Dec 28, 2021
Children of staff at check in
Stayed 1 day in Dec 2021
Myka
Dec 27, 2021
I was charged incorrectly they didn’t have anyone working Christmas Eve so I had no towels for my kids and there was gnats in the halls
Stayed 1 day in Dec 2021
Chester
Dec 22, 2021
Liked the 2 bedroom suite and kitchen. Shower great. Personell
Stayed 1 day in Dec 2021
Rolland
Dec 20, 2021
Good place for the money
Stayed 1 day in Dec 2021
Donald
Oct 3, 2021
Scheduled for a soccer tournament. I stay primarily at Marriott properties. This was one of the more disappointing. Fridge didnt work but they did replace. Hot Breakfast consisted of lukewarm fried potatoes and what i believe to have been turkey sausage patties. Bed was clean bathroom was clean but kitchen had what appeared to have been some spilled then redried frootloops on the floor under the counter that should have easily been picked up in a general vacuuming. 2 towels and 2 washclothes for 2 people. Oh and the phone didnt work so for any requests i had to make requests at front desk. With so many options in the area would i stay here again....not likely
Stayed 1 day in Oct 2021
Kimberly
Sep 16, 2021
Room looked like a disaster
Stayed 1 day in Sep 2021
Christine M
Sep 6, 2021
The staff was friendly, but...we were given a smoking room instead of non-smoking, we were not given sheets/blankets for one of our beds (had to get ourselves), we were not given ANY towels for 6 people(had to get ourselves), and worst of all we found a bed bug in our bed! The staff quickly found us another room, but by the time we got to sleep it was after 1 a.m.!
Stayed 1 day in Sep 2021
Joseph
Aug 24, 2021
My only complaint is that the office is a little difficult to find. I drove around the building an extra time trying to figure out where it was. Other than that it was a fine stay and I would stay there again if in the area and in need of lodging.
Stayed 1 day in Aug 2021
Verified traveler
Jul 31, 2021
The room was dirty. There was hair on the bed. There were no towels in the room. We had a suite and one of the rooms’ a/c was broken.
Stayed 1 day in Jul 2021
Verified traveler
Jul 26, 2021
Room was very nice sad about not getting. To chill by pool due to a.ton of small kids
Stayed 1 day in Jul 2021
Verified traveler
Jul 20, 2021
Could not use WIFI, had to call a number supplied by desk to get manually logged in. TV did not work for during 2 day stay. I was told a repair technician was called but never arrived. In bathroom had 3 conditioners but no shampoo, cigarette burn mark on plastic toilet. Floor was dirty.
Stayed 1 day in Jul 2021
Verified traveler
Jun 15, 2021
This hotel was not ready for guests. AC units did not work properly all the time we were there for 2 days even after a visit at 10pm from front desk. Inside cabinets were not wiped down had crumbs in them. No coffee pot in room. Pool had old green water in it. Said next week we could swim in it. Room smelled musty because AC didn’t with properly. Someone said the mulch was piled up against outside AC units too high.
Stayed 1 day in Jun 2021
Deborah
Jun 15, 2021
We actually left and rebooked a different hotel. This hotel is by the airport. Our daughters room was terrible. They checked in before us, so we didn’t stay. Room had a terrible smell. The window was open and couldn’t be shut. Ants were climbing the walls. Room wasn’t clean. The pool had been drained but it was half filled with rain water and mold. She went down to the front desk and told them what they found and were not going to stay. The clerk fully refunded her stay and ours. We booked into another Marriott property in the Easton area of Columbus.
Stayed 1 day in Jun 2021
Verified traveler
Jun 6, 2021
The staff was very nice and helpful. Shower was nice and bed was good. However, I think they need to work harder at cleaning the rooms. The trash was not emptied in the bathroom, the kitchen floor was sticky and stovetop was dirty and grease was on the wall behind the stove. When we arrived we had to ask for toilet paper since they didn't have any in the room and a tray for the ice. The workmanship of the build was also poor as well in that you had the bathroom door was not hung right and didn't shut easily.
Stayed 1 day in Jun 2021
Gail
May 30, 2021
Wonderful staff and great renovation like new- forget the negative reviews and try it they aim to please
Stayed 1 day in May 2021
Verified traveler
May 25, 2021
Our stay was really nice! The rooms were clean and every member of the staff we came into contact with was extremely friendly and helpful. There were a few small issues, such as no hot water in the kitchen sink, however once it was reported to the front desk someone from maintenance fixed it the same day. We would absolutely stay here again.
Stayed 1 day in May 2021
Verified traveler
May 4, 2021
Only stayed one night but it was very relaxing! And I will be returning!
Stayed 1 day in May 2021
Antonyio
Apr 23, 2021
Overall great stay ; problems 1) staff in the room without notice. 2) The next door people arguing for 2-3 days late hours.
Stayed 1 day in Apr 2021
Katie
Apr 12, 2021
I WENT TO CHECK-IN AND THEY TOLD ME “LOOKS LIKE YOUR RESERVATION HAS BEEN CANCELLED” 😡😡😡 Very upset at Hotels.com for doing this to me. Left my friends and I stranded to find somewhere else to stay last minute. I’ve tried multiplie times to contact Hotels.com and I’ve never gotten through to an actual person— just those automated messages. NO REFUND HAS BEEN GIVEN EITHER!!!!!
Stayed 1 day in Apr 2021
Verified traveler
Apr 1, 2021
Location was convenient.
Stayed 1 day in Mar 2021
Verified traveler
Feb 9, 2021
Comfortable stay and spacious. Suitable for infant as well
Stayed 1 day in Feb 2021
Zachary
Dec 17, 2020
The property is currently under renovation, but that didnt deter us from staying here (we've stayed once before). The service here is 2nd to none. The front staff was very friendly and informative. Beth was always bright and cheerful. She is a tremendous asset to your company from a customer service standpoint. Highly recommend this place.
Stayed 1 day in Dec 2020
Barry
Nov 16, 2020
I loved the location, however I was disappointed by the accommodations. They seemed out dated. The staff was very friendly and courteous.
Stayed 1 day in Nov 2020
Buddy B.
Nov 5, 2020
Check in was less than delightful. We felt like a hassle to them. Sheets were dirty but the nice lady in housekeeping changed the sheets with a smile and nice attitude. The stair cases were filthy. Elevator was not clean either. The room was good and as described.
Stayed 1 day in Nov 2020
Verified traveler
Oct 5, 2020
I didn’t like the fact that we found drugs in my nephew’s room. Speaks to the cleanliness of the facility.
Stayed 1 day in Oct 2020
Rebecca I.
Oct 5, 2020
Our room was clean and was as pictured on VRBO. They provided a grab and go continental breakfast since their eating area cannot be open do to Covid-19. It was a good stay but It is an older property. They are beginning renovations.
Stayed 1 day in Oct 2020
Charles
Sep 21, 2020
The staff was great the room was nice and clean as well as being quiet the only thing I noticed that could use some attention was the elevator, they wasn't to clean.
Stayed 1 day in Sep 2020
Kim
Aug 9, 2020
Had a nice grab and go breakfast. Staff was very friendly. Bright and well maintained
Stayed 1 day in Aug 2020
Verified traveler
Jul 2, 2020
I didn’t like the fact the doors were unlocked and would could just walk in
Stayed 1 day in Jun 2020
Verified traveler
Jul 1, 2020
The carpet in the elevator was dirty. Overall the property was not great. The carpet and bathroom floor didn't feel clean. I checked out after one night.
Stayed 1 day in Jun 2020
Matt
Jun 16, 2020
Room was dirty. The beds were uncomfortable. Dirty towel left in the bathroom. You could tell it wasnt cleaned prior to our arrival.
Stayed 1 day in Jun 2020
Verified traveler
Apr 17, 2020
felt more like an apartment than a hotel room. Was clean, comfortable and Conveniently located. It was a family stay and we got two rooms. We all enjoyed our stay. The ladies at the front desk were also very nice.
Stayed 1 day in Apr 2020
Jill W.
Mar 26, 2020
The kitchen was clean. However, I could write my name in the dust on top of the refrigerator. The bathroom was clean but the full length mirror had several fingerprints on the side & hairspray in the middle. Not cleaned regularly. The carpet had debris on it like it wasn’t vacuumed regularly. There was tinsel on the carpet on the window side of my bed. The next day it was gone (I stayed two nights). The living room TV remote was missing. I found it under the couch, along with tinsel & debris. It appears that only the bedding gets changed & the bathroom refreshed. There was a bug on the bed pillow in the second bedroom. I killed the bug with the pillow case & left it out on the bed, thinking it would be replaced by housekeeping. Unfortunately, the pillow case was tucked in, not replaced for the next day. I expect more from the Marriott name. Sadly disappointed.
Stayed 1 day in Mar 2020
Verified traveler
Mar 13, 2020
Kitchen was awesome! Breakfast area was small but reasonably well laid-out, and clean. Large stain on the carpet in the room, otherwise the room was quite clean. No hot water the morning after check-in.
Stayed 1 day in Mar 2020
renee
Mar 12, 2020
Bathroom door handle falling off, roll away had no bedding, profane guests slamming doors and shouting at 3am, many temp construction workers had building and room doors propped open with debris littered all over their rooms. Hated it and felt unsafe!
Stayed 1 day in Mar 2020
Mary
Mar 11, 2020
It was a very good place to stay. The interior of the room and the kitchenette was wonderful. The only problem was the door handle didn't work well and the tub didn't drain. Taking a comfortable shower was challenging. Otherwise everything else was great.
Stayed 1 day in Mar 2020
Melba
Mar 11, 2020
The property is well kept; however, it has room for improvement. The staff is very friendly and accommodating. We were there 6 nights and our bed linen was never changed. Now I believe in going green, but that was not ok.
Stayed 1 day in Mar 2020
aaron g.
Jan 13, 2020
Our family had a wonderful stay and a good night’s sleep.
Stayed 1 day in Jan 2020
Verified traveler
Dec 1, 2019
Liked being able to reserve a 2 bedroom suite for all of us to stay together. Staff was friendly. The hotel is 2 separate buildings. Had to walk across the parking lot to go to breakfast or fitness center. Property seemed run down and old.
Stayed 1 day in Nov 2019
Verified traveler
Nov 17, 2019
No hot water after 3 cold showers. Breakfast was supposed to be 7am but all that was out was bacon, oatmeal and cold items. The waffle mix came out about 15 minutes later but after 40 minutes there were still no eggs so we left. The floors throughout were very dirty. Would only recommend as a last resort for pet owners who need more than one bedroom.
Stayed 1 day in Nov 2019
Chris
Oct 17, 2019
Property met our expectation. Common areas are showing their age and wear.
Stayed 1 day in Oct 2019
Verified traveler
Oct 3, 2019
Stained carpet, hole in the back of the bathroom door, mildew on shower curtain, and hairdryer plug with exposed wires... Not the Marriott experience I expected.
Stayed 1 day in Sep 2019
Horace m.
Sep 17, 2019
Great staff, close to the highway, stores and restaurants
Stayed 1 day in Sep 2019
Verified traveler
Aug 21, 2019
location and in-suit kitchen. I was very close to the airport.
Stayed 1 day in Aug 2019
Steve
Aug 21, 2019
The room was clean and in good condition. We reserved for six people, yet one of the beds had no bedding. We went to the front desk to ask for some. The person told us that they only had fitted sheets, but no blankets or pillows. What!? We went back later hoping for a different answer. There was no one at the front desk. We waited for nearly 30 minutes for someone to return. Same lady with the same answer. I finally asked a person from housekeeping. She did get us what we needed. The other aspect that was disconcerting was the person running the front desk first thing in the morning. She was wearing a gay propaganda shirt. The issue was not about what the shirt said, rather that anyone working a hotel like Marriott would wear anything that was political advocacy at all. What is next? Stars and bars? A shirt calling Muslim guests towel heads? There are obviously some front desk management issues going on that are unaddressed.
Stayed 1 day in Aug 2019
Jennifer
Aug 17, 2019
I ask for a non smoking room. Smelt lole staight up smoke in the room the hallway to the room smelt like wet dog. And the pool was nice but no outside towles. Not happy. Probably wont be back .
Stayed 1 day in Aug 2019
Verified traveler
Aug 13, 2019
Dirty and run down. Constant noise and parties outside throughout the night. Miserable experience
Stayed 1 day in Aug 2019
Verified traveler
Aug 13, 2019
It was ok for a one night stay. Limited towels, no bath mat,carpet should be cleaned. I did not appreciate being charged $20 on my credit card account for possible incidentals.. Which will sometime be credited, seems dishonest to me.
Stayed 1 day in Aug 2019
TMG
Aug 12, 2019
Here for a 2-day weekend stay. We checked in 224, unpacked and arranged our things for comfort and ease, then went out to pick up some fruits for snacking later. Started to wash the fruit and the floor was getting wet. Found a leak dripping from the sink/disposal. I called the receptionist and we ended up moving to another room. 324. Imagine repacking and moving while trying to get to the Grandview area for dinner. We had to open this room door with force to get in it but we were able to (re)secure it. The air was not on so it was warm in there, obviously not intended to be used anytime soon. The room smelled of Indian food. The stove doors wouldn't shut completely. The air ticked all night, making sleep not as restful. The refrigerator was cold, though. Everything else was functionable. Upon check out, they'll tell you that the place is under remodeling to excuse their inequities. I remained nice, personable and intelligent. Advice to Establishment: 1. You should only book rooms that are in absolute fresh, clean and functional. Nothing less. You'll have the opportunity to do the necessary repairs while keeping a stream of happy customers behind you with no reason to complain. 2. Don't have your employees insult your guests intelligence. We're usually mannerable and personable people who just want a CLEAN, FUNCTIONABLE place to lay our heads down, not the Taj Mahal. That's it!!
Stayed 1 day in Aug 2019
695 Taylor Rd, Columbus, OH, US
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