The Pontchartrain Hotel
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About this property
The Pontchartrain Hotel is a 4-star independent property located in the heart of New Orleans, Louisiana. Within a 5-minute drive of Magazine Street and the Ernest N. Morial Convention Center, the hotel comprises 106 guestrooms and 13 suites, providing accommodations across a range of preferences. The property is 1.6 miles from both Caesars Superdome and Smoothie King Center, and approximately 15 miles from New Orleans MSY airport, accessible by a 20- to 30-minute drive.
Each of the 106 guestrooms features a minibar, complimentary wireless internet access, and a private bathroom with shower, complimentary toiletries, and hair dryer. All rooms include a safe, desk, and phone with complimentary local calling. Guest comfort is rated 4.6 out of 5.
The Pontchartrain Hotel offers three dining venues: two full-service restaurants and a coffee shop/cafe. Silver Whistle Cafe serves American cuisine. Two bars and lounges are available throughout the property. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for an additional fee.
Guests have complimentary access to a nearby fitness facility and complimentary wireless internet throughout the property. A 24-hour front desk, porter and bellhop services, dry cleaning and laundry service, and luggage storage are available. The property features an elevator, ATM/banking services, and valet parking for an additional charge. The property is smoke-free and fully wheelchair accessible with stair-free entrance paths and accessible public restrooms and on-site dining.
The hotel's central location provides proximity to key New Orleans attractions. Lafayette Cemetery, Bourbon Street, the National World War II Museum, and The Outlet Collection at Riverwalk are all within reach. The property holds a 4.5-star overall rating based on more than 1,000 guest reviews, with 100 percent of guests indicating they would recommend the hotel.
Check-in begins at 4:00 PM and is available anytime thereafter. Check-out is at 11:00 AM. Dogs are permitted for USD 75 per pet per stay (non-refundable), with a maximum of two pets per room. Service animals are allowed and exempt from pet fees.
Location & nearby attractions
St. Charles Surgical Hospital - 0.4 km / 0.2 mi
Magazine Street - 0.6 km / 0.4 mi
Lafayette Cemetery - 1 km / 0.6 mi
National World War II Museum - 1.4 km / 0.8 mi
Lafayette Square - 1.9 km / 1.2 mi
St Patricks Church - 1.9 km / 1.2 mi
Ernest N. Morial Convention Center - 2 km / 1.3 mi
Touro Infirmary LCMC Health - 2 km / 1.3 mi
Mardi Gras World - 2.1 km / 1.3 mi
Port of New Orleans - 2.2 km / 1.4 mi
Caesars Superdome - 2.3 km / 1.4 mi
Smoothie King Center - 2.3 km / 1.5 mi
Immaculate Conception Church - 2.5 km / 1.5 mi
Bourbon Street - 2.5 km / 1.5 mi
The Outlet Collection at Riverwalk - 2.5 km / 1.6 mi
The preferred airport for The Pontchartrain Hotel is Louis Armstrong New Orleans Intl. Airport (MSY) - 21.5 km / 13.4 mi
Rooms
Dining
Amenities & features
Getting here
Check-in & check-out
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Pet policy
- Pets allowed
- Only dogs are allowed
- Maximum number of pets per room 2
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Pets allowed (USD 75 per pet per stay
- non-refundable
- dogs only) Service animals allowed Max pets allowed (2) Pets deposit (USD 75 per pet
- non-refundable)
- Service animals complying with ADA Title lll regulations are allowed.
Fees & policies
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: USD 25.00 per accommodation, per night
- Valet parking fee: USD 55.69 per day (in/out privileges)
- Pet fee: USD 75 per pet, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)<
Know before you go
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.