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Swissotel - Chicago

323 East Wacker Dr, Chicago, IL, US
4.0Very Good
Hotel amenities
Gym
Laundry
Non-Smoking
Parking

See what's available

Pick your check-in and check-out dates to view rooms and rates.

About this property

Swissotel - Chicago is a 4.5-star Accor property located in the heart of Chicago, within a 10-minute walk of Michigan Avenue and Millennium Park. The hotel comprises 362 rooms, including 36 suites, positioned to connect guests with the city's most vibrant cultural and commercial districts.

Guest rooms feature refrigerators, iPod docking stations, and LCD televisions with cable programming. Internet access is available for a surcharge, and rooms include private bathrooms with separate bathtubs and showers, designer toiletries, hair dryers, phones, safes, and desks. The guest comfort rating stands at 4.6 out of 5.

Dining options include The Palm restaurant, serving lunch and dinner, along with a coffee shop and cafe. Two bars and lounges offer beverages throughout the day. Cooked-to-order breakfast is available weekdays from 6:30 AM to 10:30 AM and weekends from 8:00 AM to noon for an additional fee. Room service operates 24 hours.

The property offers a 24-hour fitness center, on-site spa services including massages, body treatments, and facials, and bicycle rentals. Additional amenities include concierge services, gift shops, wedding services, business center facilities, and conference space. The hotel maintains a smoke-free environment and provides multilingual staff support.

Swissotel - Chicago sits 0.4 miles from Chicago Riverwalk and 0.5 miles from Lake Michigan. Grant Park, the Art Institute of Chicago, and the Chicago Theatre are nearby. Midway Airport is 12 miles away (approximately $25 by taxi), while O'Hare Airport is 18 miles away (approximately $35 by taxi). The property has earned a guest rating of 4.4 out of 5 based on 2,102 reviews.

Check-in is available from 3:00 PM to midnight, with standard checkout at 12:00 PM. Dogs weighing up to 25 pounds are permitted, with a maximum of one pet per room. Service animals are allowed and exempt from fees and restrictions.

Location & nearby attractions

A stay at Swissotel - Chicago places you in the heart of Chicago, within a 10-minute walk of Michigan Avenue and Millennium Park. This luxury hotel is 0.4 mi (0.6 km) from Chicago Riverwalk and 0.5 mi (0.8 km) from Lake Michigan.
Distances are displayed to the nearest 0.1 mile and kilometer.

Aon Center - 0.5 km / 0.3 mi
Michigan Avenue - 0.5 km / 0.3 mi
Maggie Daley Park - 0.5 km / 0.3 mi
Millennium Park - 0.6 km / 0.4 mi
Chicago Riverwalk - 0.6 km / 0.4 mi
Lakefront Trail - 0.8 km / 0.5 mi
State Street - 0.8 km / 0.5 mi
Lake Michigan - 0.8 km / 0.5 mi
Chicago Theatre - 0.8 km / 0.5 mi
Chicago Cultural Center - 0.8 km / 0.5 mi
Cloud Gate - 0.8 km / 0.5 mi
Grant Park - 0.8 km / 0.5 mi
Northwestern Memorial Hospital - 0.9 km / 0.5 mi
Art Institute of Chicago - 0.9 km / 0.6 mi
Marina City - 1 km / 0.6 mi

The nearest airports are:
Chicago Midway Airport (MDW) - 21 km / 13 mi
Chicago O'Hare Intl. Airport (ORD) - 30 km / 18.7 mi
Chicago, IL (PWK-Chicago Executive) - 42.4 km / 26.4 mi

The preferred airport for Swissotel - Chicago is Chicago O'Hare Intl. Airport (ORD).

Rooms

Make yourself at home in one of the 661 guestrooms featuring refrigerators and iPod docking stations. LCD televisions with cable programming are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Dining

Stop by the hotel's restaurant, The Palm, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 8:00 AM to noon for a fee.

Amenities & features

Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour fitness center and bicycles to rent. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.
Featured amenities include a business center, express check-in, and express check-out.

Getting here

Midway Airport, 12 miles. Taxi $25 O''Hare Airport, 18 miles. Taxi $35
Sorry, no airport shuttle available.

Check-in & check-out

Check-in 3:00 PM - midnight
Check-out 12:00 PM
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Contactless check-out is available

Pet policy

  • Pets allowed
  • Pet max weight (per pet) in kg is 11
  • Pet max weight (per pet) in lb is 25
  • Only dogs are allowed
  • Maximum number of pets per room 1
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Service animals complying with ADA Title lll regulations are allowed.

Fees & policies

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 29.35 per accommodation, per night
  • Fee for cooked-to-order breakfast: approximately USD 5 to 22 per person
  • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 87.00 per night
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day<

Know before you go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).