SureStay Plus Hotel by Best Western Lubbock Medical Center
3901 19th Street, Lubbock, TX, USSee what's available
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About this property
SureStay Plus Hotel by Best Western Lubbock Medical Center is a 2.5-star property located in Lubbock, Texas, positioned within a 5-minute drive of Texas Tech University and Covenant Lakeside Hospital. The hotel sits 0.6 miles from Maxey Park and 1 mile from McLeod Tennis Center, making it convenient for visitors to the university campus and medical district. A complimentary airport shuttle service to and from Lubbock International Airport is available.
The property offers 107 guestrooms, including 8 suites, each equipped with air conditioning and private bathrooms featuring shower/tub combinations with complimentary toiletries. Rooms include wireless internet access (surcharge applies), satellite television programming, desks, separate sitting areas, and phones with free local calls. Guest comfort ratings average 3.8 out of 5.
Guests have access to an outdoor seasonal pool and fitness center for recreation. A complimentary continental breakfast is served daily, and a bar/lounge is available for beverages. The property features a banquet hall with 1,636 square feet of conference space across 2 meeting rooms, making it suitable for events and business gatherings. Additional amenities include a business center, 24-hour front desk, free self-parking, laundry facilities, and vending machines. The hotel is smoke-free and wheelchair accessible throughout, with assistive listening devices and Braille signage available. Overall guest ratings are 3.7 out of 5, with 79.7% of guests recommending the property.
Check-in begins at 4:00 PM and check-out is at 11:00 AM. Pets are welcome with restrictions: up to two dogs per room with a maximum weight of 80 pounds each, plus a $15 daily pet fee (capped at $150 per week) and a $100 refundable cleaning deposit. Other pet types may be approved upon prior arrangement with the hotel.
Location & nearby attractions
Texas Tech University - 0.2 km / 0.1 mi
Covenant Lakeside Hospital - 0.5 km / 0.3 mi
Maxey Park - 0.8 km / 0.5 mi
United Supermarkets Arena - 1.5 km / 0.9 mi
Rawls Course - 2 km / 1.3 mi
University Medical Center - 2.2 km / 1.3 mi
Vietnam Archives at Texas Tech - 2.4 km / 1.5 mi
McLeod Tennis Center - 2.4 km / 1.5 mi
International Cultural Center - 2.5 km / 1.5 mi
Museum of Texas Tech University - 2.7 km / 1.7 mi
National Ranching Heritage Center - 3 km / 1.9 mi
Jones AT&T Stadium - 3.1 km / 1.9 mi
Lubbock Christian University - 3.6 km / 2.3 mi
Clapp Park - 4.6 km / 2.9 mi
Municipal Garden and Arts Center - 5 km / 3.1 mi
The nearest major airport is Preston Smith Intl. Airport (LBB) - 15.5 km / 9.7 mi
Rooms
Dining
Amenities & features
Getting here
Lubbock International Airport Free shuttle to and from airport
Sorry, no airport shuttle available.
No fees for Parking
Check-in & check-out
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Pet policy
Pets are welcome.
- We are pet friendly and allow up to two dogs in a rented room. The size limit for any one dog shall be 80 pounds. Other pet types (e.g. cats) may be allowed upon the hotelâ??s approval prior to arrival. The pet friendly rate is $15 per day with a $150 per week maximum. A refundable cleaning and damage deposit of $100 is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair or cleaning.
Fees & policies
- Pet deposit: $100 per stay Pet fee: $15 per pet, per night Service animals are exempt from fees Early check-in is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- The seasonal pool will be open from April to August.
- Pool access available from 10:00 AM to 10:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy .
Frequently asked questions
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Lubbock Medical Center?
Check-in starts at 4:00 PM - 11:00 AM. Check-out is by 11:00 AM.
Where is SureStay Plus Hotel by Best Western Lubbock Medical Center located?
SureStay Plus Hotel by Best Western Lubbock Medical Center is located at 3901 19th Street, Lubbock, TX, US.
What attractions are near SureStay Plus Hotel by Best Western Lubbock Medical Center?
Distances are displayed to the nearest 0.1 mile and kilometer. Texas Tech University - 0.2 km / 0.1 mi Covenant Lakeside Hospital - 0.5 km / 0.3 mi Maxey Park - 0.8 km / 0.5 mi United Supermarkets Arena - 1.5 km / 0.9 mi Rawls Course - 2 km / 1.3 mi University Medical Center - 2.2 km / 1.3 mi Vietnam Archives at Texas Tech - 2.4 km / 1.5 mi McLeod Tennis Center - 2.4 km / 1.5 mi International Cultural Center - 2.5 km / 1.5 mi Museum of Texas Tech University - 2.7 km / 1.7 mi National Ranching Heritage Center - 3 km / 1.9 mi Jones AT&T Stadium - 3.1 km / 1.9 mi Lubbock Christian University - 3.6 km / 2.3 mi Clapp Park - 4.6 km / 2.9 mi Municipal Garden and Arts Center - 5 km / 3.1 mi The nearest major airport is Preston Smith Intl. Airport (LBB) - 15.5 km / 9.7 mi
Does SureStay Plus Hotel by Best Western Lubbock Medical Center offer parking?
No fees for Parking
How do I get to SureStay Plus Hotel by Best Western Lubbock Medical Center?
Lubbock International Airport Free shuttle to and from airport Sorry, no airport shuttle available.
What dining options are available at SureStay Plus Hotel by Best Western Lubbock Medical Center?
Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily.
What amenities does SureStay Plus Hotel by Best Western Lubbock Medical Center offer?
SureStay Plus Hotel by Best Western Lubbock Medical Center features amenities such as Bar & Lounge, Pool, Gym, Free Wi-Fi, Pet Friendly, Laundry.
What are the rooms like at SureStay Plus Hotel by Best Western Lubbock Medical Center?
Make yourself at home in one of the 112 air-conditioned guestrooms. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature spring water baths and complimentary toiletries. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Is SureStay Plus Hotel by Best Western Lubbock Medical Center pet-friendly?
Yes, SureStay Plus Hotel by Best Western Lubbock Medical Center is pet-friendly. We are pet friendly and allow up to two dogs in a rented room. The size limit for any one dog shall be 80 pounds. Other pet types (e.g. cats) may be allowed upon the hotelâ??s approval prior to arrival. The pet friendly rate is $15 per day with a $150 per week maximum. A refundable cleaning and damage deposit of $100 is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair or cleaning.
What fees should I know about at SureStay Plus Hotel by Best Western Lubbock Medical Center?
Pet deposit: $100 per stay Pet fee: $15 per pet, per night Service animals are exempt from fees Early check-in is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
What should I know before staying at SureStay Plus Hotel by Best Western Lubbock Medical Center?
The seasonal pool will be open from April to August. Pool access available from 10:00 AM to 10:00 PM. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. For details on Best Western's privacy policy, visit www.bestwestern.com/privacy .