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SureStay Plus Hotel by Best Western Lubbock Medical Center

855-229-5934
3901 19th Street, Lubbock, TX, US
3.0Good
Hotel amenities
Gym
Laundry
Free Breakfast
Non-Smoking
Pool
Parking

See what's available

Pick your check-in and check-out dates to view rooms and rates.

About this property

SureStay Plus Hotel by Best Western Lubbock Medical Center is a 2.5-star property located in Lubbock, Texas, positioned within a 5-minute drive of Texas Tech University and Covenant Lakeside Hospital. The hotel sits 0.6 miles from Maxey Park and 1 mile from McLeod Tennis Center, making it convenient for visitors to the university campus and medical district. A complimentary airport shuttle service to and from Lubbock International Airport is available.

The property offers 107 guestrooms, including 8 suites, each equipped with air conditioning and private bathrooms featuring shower/tub combinations with complimentary toiletries. Rooms include wireless internet access (surcharge applies), satellite television programming, desks, separate sitting areas, and phones with free local calls. Guest comfort ratings average 3.8 out of 5.

Guests have access to an outdoor seasonal pool and fitness center for recreation. A complimentary continental breakfast is served daily, and a bar/lounge is available for beverages. The property features a banquet hall with 1,636 square feet of conference space across 2 meeting rooms, making it suitable for events and business gatherings. Additional amenities include a business center, 24-hour front desk, free self-parking, laundry facilities, and vending machines. The hotel is smoke-free and wheelchair accessible throughout, with assistive listening devices and Braille signage available. Overall guest ratings are 3.7 out of 5, with 79.7% of guests recommending the property.

Check-in begins at 4:00 PM and check-out is at 11:00 AM. Pets are welcome with restrictions: up to two dogs per room with a maximum weight of 80 pounds each, plus a $15 daily pet fee (capped at $150 per week) and a $100 refundable cleaning deposit. Other pet types may be approved upon prior arrangement with the hotel.

Location & nearby attractions

With a stay at SureStay Plus Hotel by Best Western Lubbock Medical Center, you'll be centrally located in Lubbock, within a 5-minute drive of Texas Tech University and Covenant Lakeside Hospital. This hotel is 0.6 mi (1 km) from Maxey Park and 1 mi (1.6 km) from McLeod Tennis Center.
Distances are displayed to the nearest 0.1 mile and kilometer.

Covenant Lakeside Hospital - 0.5 km / 0.3 mi
Maxey Park - 0.8 km / 0.5 mi
United Supermarkets Arena - 1.5 km / 0.9 mi
Texas Tech University - 1.9 km / 1.2 mi
Rawls Course - 2 km / 1.3 mi
University Medical Center - 2.2 km / 1.3 mi
Vietnam Archives at Texas Tech - 2.4 km / 1.5 mi
McLeod Tennis Center - 2.4 km / 1.5 mi
International Cultural Center - 2.5 km / 1.5 mi
Museum of Texas Tech University - 2.7 km / 1.7 mi
National Ranching Heritage Center - 3 km / 1.9 mi
Jones AT&T Stadium - 3.1 km / 1.9 mi
Buddy Holly's Grave - 3.5 km / 2.2 mi
Lubbock Christian University - 3.6 km / 2.3 mi
Clapp Park - 4.6 km / 2.9 mi

The nearest major airport is Preston Smith Intl. Airport (LBB) - 15.5 km / 9.7 mi

Rooms

Make yourself at home in one of the 112 air-conditioned guestrooms. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature spring water baths and complimentary toiletries. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Dining

Complimentary breakfast.

Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily.

Amenities & features

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Planning an event in Lubbock? This hotel has 1636 square feet (152 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.

Getting here

Lubbock International Airport Free shuttle to and from airport
Sorry, no airport shuttle available.
No fees for Parking

Check-in & check-out

Check-in 4:00 PM - 11:00 AM
Check-out 11:00 AM
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pet policy

  • Pets allowed
  • Pet max weight (per pet) in kg is 36
  • Pet max weight (per pet) in lb is 80
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • We are pet friendly and allow up to two dogs in a rented room. The size limit for any one dog shall be 80 pounds. Other pet types (e.g. cats) may be allowed upon the hotelâ??s approval prior to arrival. The pet friendly rate is $15 per day with a $150 per week maximum. A refundable cleaning and damage deposit of $100 is required upon check-in. If damage occurs or excessive cleaning is needed
  • the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair or cleaning.
  • Service animals complying with ADA Title lll regulations are allowed.

Fees & policies

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

Know before you go

  • The seasonal pool will be open from April to August.
  • Pool access available from 10:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.