SureStay by Best Western Massena

SureStay by Best Western Massena is a 2-star hotel located in Massena, NY, positioned 3.2 miles from Harte Haven Shopping Center and just 1 mile from Grasse River. The property sits 3 miles from Massena Airport, making it convenient for travelers arriving by air. With 45 rooms including 5 suites, the hotel offers straightforward accommodations for visitors exploring the North Country region.

Guest rooms feature air conditioning, refrigerators, and microwaves for in-room convenience. Each room includes a 33-inch flat-screen television with cable programming and complimentary wireless internet access. Bathrooms are equipped with shower/tub combinations, designer toiletries, and hair dryers. Rooms also provide desks, coffee and tea makers, and phones with free local calling. Guest comfort ratings average 3.8 out of 5 stars.

The hotel offers complimentary continental breakfast on weekdays from 7:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM. A terrace overlooks the property, and guests may use the picnic area and gas grills. Free WiFi is available throughout the hotel, and a 24-hour front desk is staffed to assist arrivals and departures. Parking is free and self-serve, with designated spaces for RV, bus, and truck parking. A vending machine provides additional convenience.

Check-in is available from 3:00 PM to 3:00 AM, and check-out is at 11:00 AM. The property is pet-friendly, allowing up to two dogs per room with a maximum weight of 80 pounds each. Pets incur a daily fee of $30, plus a refundable $125 deposit at check-in. The hotel has received an overall rating of 3.7 out of 5 stars across 470 guest reviews, with 80.4% of guests indicating they would recommend it.

MASSENA AIRPORT 3 MILES $7.00

Yes! There is an airport shuttle.

Ample open parking available free for guests.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

• This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets are welcome.

• We are Pet Friendly and allow up to two dogs in a limited number of rooms. The size limit for any one dog shall be 80 pounds. Other pet types (e.g., cats) may be allowed upon the hotels approval prior to arrival. The Pet Friendly rate is 30 USD per day. A refundable cleaning and damage deposit of 125 USD is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair or cleaning.

• Airport shuttle fee: $20 per person (one-way) Airport shuttle fee per child: $15 (one-way), (from 4 to 12 years old) Pet deposit: $150 per stay Pet fee: $30 per pet, per day Service animals are exempt from fees Rollaway bed fee: $25 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• For details on Best Western's privacy policy, visit www.bestwestern.com/privacy .