We are an independent online travel website.

Featured
Lobby
Lobby
Lobby
Lobby
Lobby
Lobby
Lobby
Reception
Reception
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Room
Living room
Living room
Bathroom
Bathroom
Bathroom
Bathroom
Bathroom
Bathroom
Bathroom
Pool
Fitness facility
Fitness facility
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Restaurant
Breakfast meal
Bar (on property)
Bar (on property)
Lounge
Lounge
Lounge
Meeting facility
Meeting facility
Meeting facility
Meeting facility
Meeting facility
Meeting facility
Meeting facility
Meeting facility
Meeting facility
Meeting facility
Meeting facility
Meeting facility
Meeting facility
Meeting facility
Meeting facility
Meeting facility
Meeting facility
Meeting facility
Meeting facility
Meeting facility
Meeting facility
Meeting facility
Meeting facility
Meeting facility
Exterior
Exterior
Exterior
View from property
City view

Sheraton New Orleans Hotel

500 Canal St, New Orleans, LA, US
4.0Very Good
Hotel amenities
Gym
Laundry
Non-Smoking
Parking

See what's available

Pick your check-in and check-out dates to view rooms and rates.

About this property

Sheraton New Orleans Hotel is a 4-star Marriott property located in the heart of New Orleans, steps from Canal Street and Royal Street. The hotel accommodates 1,100 rooms, including 53 suites, making it a substantial presence in the city's hospitality landscape.

Guest rooms feature LCD televisions, pillowtop beds with down comforters and premium bedding, and cable programming. Wired and wireless internet access is available for a surcharge. Private bathrooms are stocked with complimentary toiletries and hair dryers. The property earned a 4.4 out of 5 guest comfort rating.

Dining options include Roux Bistro, the hotel's restaurant open for lunch, along with a coffee shop and café. A bar and lounge provide evening refreshment, and room service operates during limited hours. Full breakfasts are served daily from 6:30 AM to 11:00 AM for a fee. The property includes one restaurant, one bar/lounge, and one coffee shop.

Recreation and wellness amenities consist of an outdoor pool and a 24-hour fitness center. The hotel offers complimentary wireless internet access throughout the property, concierge services, and gift shops with newsstands. Additional services include a business center, laundry facilities, and dry cleaning. Accessibility features include wheelchair-accessible pathways, parking, and fitness facilities, along with assistive listening devices and Braille signage.

Sheraton New Orleans Hotel sits 0.2 miles from Bourbon Street and 0.3 miles from Caesars New Orleans Casino. The property is located 16 miles from Louis Armstrong New Orleans International Airport, with airport shuttle service available for $13 one way and taxi service at $28 one way for up to two passengers. The hotel maintains a 4.3 out of 5 overall rating based on 1,177 guest reviews.

Check-in is available from 4:00 PM to midnight, and check-out is at 11:00 AM. The property is pet-friendly and welcomes dogs up to 88 pounds, with a maximum of one pet per room. Service animals are exempt from fees and restrictions.

Location & nearby attractions

A stay at Sheraton New Orleans Hotel places you in the heart of New Orleans, steps from Canal Street and Royal Street. This hotel is 0.2 mi (0.3 km) from Bourbon Street and 0.3 mi (0.4 km) from Caesars New Orleans Casino.
Distances are displayed to the nearest 0.1 mile and kilometer.

The Sazerac House - 0.1 km / 0.1 mi
Canal Street - 0.1 km / 0.1 mi
Decatur Street - 0.1 km / 0.1 mi
Royal Street - 0.2 km / 0.1 mi
Audubon Insectarium - 0.2 km / 0.1 mi
The Shops at Canal Place - 0.3 km / 0.2 mi
Bourbon Street - 0.3 km / 0.2 mi
Caesars New Orleans Casino - 0.4 km / 0.3 mi
Lafayette Square - 0.5 km / 0.3 mi
Napoleon House - 0.5 km / 0.3 mi
French Quarter Visitor Center - 0.5 km / 0.3 mi
New Orleans Musical Legends Park - 0.5 km / 0.3 mi
New Orleans Jazz Museum - 0.6 km / 0.3 mi
New Orleans Pharmacy Museum - 0.6 km / 0.3 mi
Woldenberg Park - 0.6 km / 0.4 mi

The preferred airport for Sheraton New Orleans Hotel is Louis Armstrong New Orleans Intl. Airport (MSY) - 26.1 km / 16.2 mi

Rooms

Stay in one of 1110 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have complimentary toiletries and hair dryers.

Dining

Stop by the hotel's restaurant, Roux Bistro, for lunch. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Amenities & features

Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in New Orleans? This hotel has 105996 square feet (9847 square meters) of space consisting of conference space and 60 meeting rooms.

Getting here

The Sheraton New Orleans Hotel is located 16 miles from the Louis Armstrong New Orleans International Airport. -Airport Shuttle: (airport managed & operated) $13 one way. - Taxi: $28 one way (two or less people)
Sorry, no airport shuttle available.

Check-in & check-out

Check-in 4:00 PM - midnight
Check-out 11:00 AM
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property uses a grey water recycling system
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pet policy

  • Pets allowed
  • Pet max weight (per pet) in kg is 40
  • Pet max weight (per pet) in lb is 88
  • Only dogs are allowed
  • Maximum number of pets per room 1
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • We are Pet Friendly
  • Service animals complying with ADA Title lll regulations are allowed.

Fees & policies

  • Fee for full breakfast: approximately USD 24 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 16.95 per day (rates may vary)
  • Self parking fee: USD 42 per night
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

Know before you go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).