Palmer House a Hilton Hotel
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About this property
Palmer House a Hilton Hotel is a 4-star Hilton property located in the heart of Chicago, Illinois. This 1,641-room hotel sits just a 3-minute walk from Millennium Park and 5 minutes on foot from the Art Institute of Chicago, positioning guests steps away from the city's major cultural attractions. With 56 suites among its accommodations, the property caters to both leisure and business travelers seeking central downtown access.
Guest rooms feature minibars, pillowtop beds dressed in premium linens, and cable television alongside video-game consoles for entertainment. Private bathrooms include shower/tub combinations stocked with complimentary toiletries and hair dryers. The property earned a 4.2 out of 5 guest comfort rating, reflecting the quality of its accommodations.
Dining options include an on-site restaurant and a coffee shop/café. A bar/lounge serves cocktails and beverages, while weekday breakfasts are available for purchase between 6:30 AM and 11:00 AM. One restaurant and one bar/lounge are available to guests.
Recreational and wellness amenities include a full-service spa offering massages, body treatments, and facials. The hotel maintains a 24-hour health club, an indoor pool, and on-site bicycle rentals. Additional services encompass concierge support, gift shops, and a banquet hall totaling 130,000 square feet of conference space across 77 meeting rooms. The property is smoke-free and wheelchair accessible throughout, with accessible parking, meeting spaces, dining facilities, and pool amenities.
Chicago's public transportation is immediately accessible—inexpensive ''L'' (subway) service to O'Hare and Midway airports is steps away, and Union Station is 6 blocks distant. Cloud Gate is 0.3 miles away, and Willis Tower is 0.6 miles from the hotel. The property holds a 4.1 out of 5 overall rating across 1,705 guest reviews.
Check-in is available from 3:00 PM to midnight; check-out is at 11:00 AM. Pets up to 75 pounds are welcome, and service animals are permitted without fees or restrictions. Self-parking and valet parking are available for a surcharge, and electric car charging stations are on site.
Location & nearby attractions
State Street - 0.1 km / 0.1 mi
CIBC Theatre - 0.1 km / 0.1 mi
Millennium Park - 0.3 km / 0.2 mi
Art Institute of Chicago - 0.4 km / 0.3 mi
Chicago Symphony Orchestra - 0.4 km / 0.3 mi
Michigan Avenue - 0.5 km / 0.3 mi
Daley Plaza - 0.5 km / 0.3 mi
Harold Washington Library Center - 0.5 km / 0.3 mi
Chicago Cultural Center - 0.5 km / 0.3 mi
Richard J. Daley Center - 0.6 km / 0.3 mi
Cloud Gate - 0.6 km / 0.4 mi
Chicago Theatre - 0.6 km / 0.4 mi
Fine Arts Building - 0.7 km / 0.4 mi
Auditorium Building and Theatre - 0.7 km / 0.5 mi
Roosevelt University - 0.8 km / 0.5 mi
The nearest airports are:
Chicago Midway Airport (MDW) - 20.1 km / 12.5 mi
Chicago O'Hare Intl. Airport (ORD) - 30.6 km / 19 mi
Chicago, IL (PWK-Chicago Executive) - 43 km / 26.7 mi
The preferred airport for Palmer House a Hilton Hotel is Chicago O'Hare Intl. Airport (ORD).
Rooms
Dining
Amenities & features
Getting here
Check-in & check-out
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Pet policy
- Pets allowed
- Pet max weight (per pet) in kg is 34
- Pet max weight (per pet) in lb is 75
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Service animals complying with ADA Title lll regulations are allowed.
Fees & policies
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: USD 25 per accommodation, per night
- Fee for to-go breakfast: approximately USD 15 to 30 per person
- Covered self parking fee: USD 57 per night (in/out privileges)
- Covered valet parking fee: USD 78 per night (in/out privileges)
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Refrigerator fee: USD 40 per stay
- Rollaway bed fee: USD 45.00 per stay<
Know before you go
- Pool access available from 5:30 AM to 9:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).