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Palace Hotel, a Luxury Collection Hotel, San Francisco

2 New Montgomery St, San Francisco, CA, US
4.6Excellent
Hotel amenities
Bar & Lounge
Gym
Restaurant
Free Wi-Fi
Pet Friendly
Laundry

See what's available

Pick your check-in and check-out dates to view rooms and rates.

About this property

Palace Hotel a Luxury Collection Hotel, San Francisco is a 5-star Marriott property located in the heart of San Francisco's downtown. With 552 rooms including 32 suites, the hotel places guests within a 4-minute walk of the San Francisco Museum of Modern Art and 6 minutes on foot from Moscone Convention Center. Union Square lies 0.3 miles away, and the Ferry Building is 0.7 miles from the property, offering convenient access to the city's cultural and commercial centers.

Accommodations feature flat-screen televisions with satellite programming and complimentary wireless internet access. Rooms include private bathrooms appointed with designer toiletries and hair dryers, along with practical amenities such as laptop-compatible safes, desks, and phones with free local calls. Guest comfort ratings average 4.6 out of 5, reflecting well-maintained and thoughtfully designed spaces.

The property operates two on-site restaurants, with Garden Court serving as a signature dining venue. A coffee shop and cafe provide additional casual options, while two bars and lounges offer refreshment throughout the day. Room service is available during limited hours, and buffet breakfasts are served weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 10:30 AM for a fee.

Recreational facilities include an indoor pool and hot tub, alongside a full fitness center. The hotel provides complimentary wireless internet in common areas, concierge services, and on-site shopping. Valet parking is available for a surcharge, and limo or town car service can be arranged. Conference space totaling 53,000 square feet accommodates meetings and events, with dedicated banquet facilities and meeting rooms available.

The property's downtown location provides proximity to iconic San Francisco landmarks including the TransAmerica Pyramid, Embarcadero Center, and the Golden Gate Theatre. San Francisco International Airport is approximately 15 miles away, roughly a 20-minute drive from the hotel. The property maintains a guest satisfaction rating of 4.5 out of 5 across over 1,000 reviews.

Check-in is available from 4:00 PM to midnight, with standard check-out at 12:00 PM. Well-behaved pets weighing 40 pounds or less are welcome for a $100 non-refundable fee; pets cannot be left unattended in rooms. The hotel is wheelchair accessible throughout public areas and guest rooms, with accessible parking, transportation, dining, and meeting spaces available.

Location & nearby attractions

With a stay at Palace Hotel, a Luxury Collection Hotel, San Francisco, you'll be centrally located in San Francisco, just a 4-minute walk from San Francisco Museum of Modern Art and 6 minutes by foot from Moscone Convention Center. This luxury hotel is 0.3 mi (0.5 km) from Union Square and 0.5 mi (0.9 km) from Embarcadero Center.
Distances are displayed to the nearest 0.1 mile and kilometer.

Palace Hotel - 0.1 km / 0.1 mi
San Francisco Museum of Modern Art - 0.3 km / 0.2 mi
Yerba Buena Gardens - 0.4 km / 0.3 mi
Moscone Convention Center - 0.5 km / 0.3 mi
Union Square - 0.5 km / 0.3 mi
555 California Street - 0.6 km / 0.4 mi
450 Sutter Building - 0.7 km / 0.4 mi
Westin St Francis Hotel Glass Elevators - 0.7 km / 0.5 mi
TransAmerica Pyramid - 0.8 km / 0.5 mi
Embarcadero Center - 0.9 km / 0.5 mi
Transamerica Redwood Park - 0.9 km / 0.6 mi
Warfield Theatre - 1 km / 0.6 mi
Golden Gate Theatre - 1.1 km / 0.7 mi
Ferry Building - 1.1 km / 0.7 mi
Bay Bridge - 1.2 km / 0.7 mi

The nearest airports are:
Oakland Intl. Airport (OAK) - 30.5 km / 19 mi
San Francisco Intl. Airport (SFO) - 23 km / 14.3 mi
San Carlos, CA (SQL) - 40 km / 24.8 mi
Concord, CA (CCR-Buchanan Field) - 46 km / 28.6 mi

The preferred airport for Palace Hotel, a Luxury Collection Hotel, San Francisco is San Francisco Intl. Airport (SFO).

Rooms

Stay in one of 556 guestrooms featuring flat-screen televisions. Satellite programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Dining

Grab a bite at Garden Court, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.

Amenities & features

Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in San Francisco? This hotel has 53000 square feet (4924 square meters) of space consisting of a conference center and meeting rooms.

Getting here

Nearest airport is SFO, 15 miles or 20 minutes from the Palace Hotel.

Sorry, no airport shuttle available.

Check-in & check-out

Check-in 4:00 PM - midnight
Check-out 12:00 PM
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant.
  • An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Contactless check-in is available

Contactless check-out is available

Pet policy

Pets are welcome.

  • Well behaved pets 40 lbs and under are welcome. A $100 non-refundable fee applies. Pets cannot be left in rooms unaccompanied.

Fees & policies

  • You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Destination fee: $47.08 per accommodation, per night We have included all charges provided to us by the property. Fee for buffet breakfast: approximately $49 for adults and $25 for children Fee for in-room wireless internet: $14.95 per 24-hour period (rates may vary) Fee for in-room wired internet: $14.95 per 24-hour period (rates may vary) Valet parking fee: $72 per day (in/out privileges) Pet fee: $150 per accommodation, per stay Service animals are exempt from fees Rollaway bed fee: $50 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What are the check-in and check-out times at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Check-in starts at 4:00 PM - midnight. Check-out is by 12:00 PM.

Where is Palace Hotel, a Luxury Collection Hotel, San Francisco located?

Palace Hotel, a Luxury Collection Hotel, San Francisco is located at 2 New Montgomery St, San Francisco, CA, US.

What attractions are near Palace Hotel, a Luxury Collection Hotel, San Francisco?

Distances are displayed to the nearest 0.1 mile and kilometer. Palace Hotel - 0.1 km / 0.1 mi San Francisco Museum of Modern Art - 0.3 km / 0.2 mi Yerba Buena Gardens - 0.4 km / 0.3 mi Moscone Convention Center - 0.5 km / 0.3 mi Union Square - 0.5 km / 0.3 mi 555 California Street - 0.6 km / 0.4 mi 450 Sutter Building - 0.7 km / 0.4 mi Westin St Francis Hotel Glass Elevators - 0.7 km / 0.5 mi TransAmerica Pyramid - 0.8 km / 0.5 mi Embarcadero Center - 0.9 km / 0.5 mi Transamerica Redwood Park - 0.9 km / 0.6 mi Warfield Theatre - 1 km / 0.6 mi Golden Gate Theatre - 1.1 km / 0.7 mi Ferry Building - 1.1 km / 0.7 mi Bay Bridge - 1.2 km / 0.7 mi The nearest airports are: Oakland Intl. Airport (OAK) - 30.5 km / 19 mi San Francisco Intl. Airport (SFO) - 23 km / 14.3 mi San Carlos, CA (SQL) - 40 km / 24.8 mi Concord, CA (CCR-Buchanan Field) - 46 km / 28.6 mi The preferred airport for Palace Hotel, a Luxury Collection Hotel, San Francisco is San Francisco Intl. Airport (SFO).

How do I get to Palace Hotel, a Luxury Collection Hotel, San Francisco?

Nearest airport is SFO, 15 miles or 20 minutes from the Palace Hotel. Sorry, no airport shuttle available.

What dining options are available at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Grab a bite at Garden Court, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.

What amenities does Palace Hotel, a Luxury Collection Hotel, San Francisco offer?

Palace Hotel, a Luxury Collection Hotel, San Francisco features amenities such as Bar & Lounge, Gym, Restaurant, Free Wi-Fi, Pet Friendly, Laundry.

What are the rooms like at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Stay in one of 556 guestrooms featuring flat-screen televisions. Satellite programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Is Palace Hotel, a Luxury Collection Hotel, San Francisco pet-friendly?

Yes, Palace Hotel, a Luxury Collection Hotel, San Francisco is pet-friendly. Well behaved pets 40 lbs and under are welcome. A $100 non-refundable fee applies. Pets cannot be left in rooms unaccompanied.

What fees should I know about at Palace Hotel, a Luxury Collection Hotel, San Francisco?

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Destination fee: $47.08 per accommodation, per night We have included all charges provided to us by the property. Fee for buffet breakfast: approximately $49 for adults and $25 for children Fee for in-room wireless internet: $14.95 per 24-hour period (rates may vary) Fee for in-room wired internet: $14.95 per 24-hour period (rates may vary) Valet parking fee: $72 per day (in/out privileges) Pet fee: $150 per accommodation, per stay Service animals are exempt from fees Rollaway bed fee: $50 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

What should I know before staying at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Parking height restrictions apply. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).