Lotte New York Palace
455 Madison Ave, New York, NY, USSee what's available
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About this property
Lotte New York Palace is a 4.5-star hotel in New York, NY, operated by Lotte Hotel Group. The property sits within a 5-minute walk of 5th Avenue and Rockefeller Center, placing guests at the center of Manhattan's most visited districts. With 909 guestrooms including 87 suites, the hotel accommodates a broad range of travelers.
Guestrooms feature plasma televisions with premium channels, wired and wireless internet access (surcharge), and private bathrooms equipped with designer toiletries and hair dryers. Each room includes a phone, laptop-compatible safe, and desk. Guest comfort ratings average 4.5 out of 5 across the room inventory.
Dining options include Gold Room restaurant, a coffee shop and cafe, and a bar and lounge. Full breakfasts are available weekdays from 6:30 AM to 11:00 AM and weekends from 6:30 AM to noon for an additional fee. Room service operates during limited hours.
The full-service spa offers massages, body treatments, and facials. Additional wellness and recreation facilities include a health club and steam room. The hotel provides concierge services, wireless internet access (surcharge), and babysitting (surcharge). Business amenities encompass a business center, conference space, and meeting rooms. Free bicycles are available on site, and a limo or town car service can be arranged.
The hotel is 0.6 miles from Central Park and 0.6 miles from Times Square. Nearby attractions include St. Patrick's Cathedral, Madison Avenue, Top of the Rock Observation Deck, Radio City Music Hall, and the Museum of Modern Art. La Guardia Airport is approximately 12 miles (20 minutes) away; JFK is 18 miles (30 minutes) and Newark is 20 miles (30 minutes). Guest reviews average 4.4 out of 5 across 1,460 ratings.
Check-in is available from 4:00 PM to 2:00 AM, with check-out at 11:00 AM. The hotel is smoke-free and wheelchair accessible throughout, including accessible parking, registration desk, spa, fitness center, and dining facilities. Small dogs up to 25 pounds are permitted; a pet waiver is required at check-in.
Location & nearby attractions
5th Avenue - 0.2 km / 0.1 mi
Rockefeller Center - 0.2 km / 0.1 mi
St. Patrick's Cathedral - 0.2 km / 0.1 mi
Madison Avenue - 0.4 km / 0.2 mi
Top of the Rock Observation Deck - 0.4 km / 0.3 mi
Radio City Music Hall - 0.5 km / 0.3 mi
Museum of Modern Art - 0.6 km / 0.3 mi
Grand Central Terminal - 0.8 km / 0.5 mi
Broadway - 0.9 km / 0.6 mi
Chrysler Building - 0.9 km / 0.6 mi
Times Square - 1 km / 0.6 mi
Central Park - 1 km / 0.6 mi
Bryant Park - 1 km / 0.6 mi
Broadway Theatre - 1 km / 0.6 mi
New York Public Library - 1.1 km / 0.7 mi
The nearest airports are:
LaGuardia Airport (LGA) - 16.5 km / 10.2 mi
Teterboro, NJ (TEB) - 20 km / 12.4 mi
Newark Liberty Intl. Airport (EWR) - 28.7 km / 17.8 mi
John F. Kennedy Intl. Airport (JFK) - 28.2 km / 17.6 mi
Linden, NJ (LDJ) - 37.7 km / 23.4 mi
The preferred airport for Lotte New York Palace is LaGuardia Airport (LGA).
Rooms
Dining
Amenities & features
Getting here
La Guardia Miles: 12 20 min. appx. JFK Miles: 18 30 min. appx. Newark Miles: 20 30 min. appx
Sorry, no airport shuttle available.
Check-in & check-out
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Contactless check-in is available
Contactless check-out is available
Pet policy
Pets are welcome.
- Hotel allows small dogs 25 lbs or less, a pet waiver is required at check-in
Fees & policies
- You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Utility fee: $28.69 per accommodation, per night We have included all charges provided to us by the property. Fee for full breakfast: approximately $24 to 100 per person Fee for in-room wireless internet: $15.99 per 24-hour period (rates may vary) Fee for in-room wired internet: $15.99 per 24-hour period (rates may vary) Fee for wireless internet in public areas: $15.99 per 24-hour period (rates may vary) Fee for wired internet in public areas: $15.99 per stay (rates may vary) Covered valet parking fee: $110 per day Pet fee: $149 per pet, per stay Service animals are exempt from fees Late check-out is available for a fee (subject to availability) Rollaway bed fee: $100 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Frequently asked questions
What are the check-in and check-out times at Lotte New York Palace?
Check-in starts at 4:00 PM - 2:00 AM. Check-out is by 11:00 AM.
Where is Lotte New York Palace located?
Lotte New York Palace is located at 455 Madison Ave, New York, NY, US.
What attractions are near Lotte New York Palace?
Distances are displayed to the nearest 0.1 mile and kilometer. 5th Avenue - 0.2 km / 0.1 mi Rockefeller Center - 0.2 km / 0.1 mi St. Patrick's Cathedral - 0.2 km / 0.1 mi Madison Avenue - 0.4 km / 0.2 mi Top of the Rock Observation Deck - 0.4 km / 0.3 mi Radio City Music Hall - 0.5 km / 0.3 mi Museum of Modern Art - 0.6 km / 0.3 mi Grand Central Terminal - 0.8 km / 0.5 mi Broadway - 0.9 km / 0.6 mi Chrysler Building - 0.9 km / 0.6 mi Times Square - 1 km / 0.6 mi Central Park - 1 km / 0.6 mi Bryant Park - 1 km / 0.6 mi Broadway Theatre - 1 km / 0.6 mi New York Public Library - 1.1 km / 0.7 mi The nearest airports are: LaGuardia Airport (LGA) - 16.5 km / 10.2 mi Teterboro, NJ (TEB) - 20 km / 12.4 mi Newark Liberty Intl. Airport (EWR) - 28.7 km / 17.8 mi John F. Kennedy Intl. Airport (JFK) - 28.2 km / 17.6 mi Linden, NJ (LDJ) - 37.7 km / 23.4 mi The preferred airport for Lotte New York Palace is LaGuardia Airport (LGA).
How do I get to Lotte New York Palace?
La Guardia Miles: 12 20 min. appx. JFK Miles: 18 30 min. appx. Newark Miles: 20 30 min. appx Sorry, no airport shuttle available.
What dining options are available at Lotte New York Palace?
Enjoy a meal at Gold Room or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon for a fee.
What amenities does Lotte New York Palace offer?
Lotte New York Palace features amenities such as Bar & Lounge, Gym, Restaurant, Spa, Wi-Fi, Pet Friendly.
What are the rooms like at Lotte New York Palace?
Stay in one of 909 guestrooms featuring plasma televisions. Premium TV channels provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Is Lotte New York Palace pet-friendly?
Yes, Lotte New York Palace is pet-friendly. Hotel allows small dogs 25 lbs or less, a pet waiver is required at check-in.
What fees should I know about at Lotte New York Palace?
You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Utility fee: $28.69 per accommodation, per night We have included all charges provided to us by the property. Fee for full breakfast: approximately $24 to 100 per person Fee for in-room wireless internet: $15.99 per 24-hour period (rates may vary) Fee for in-room wired internet: $15.99 per 24-hour period (rates may vary) Fee for wireless internet in public areas: $15.99 per 24-hour period (rates may vary) Fee for wired internet in public areas: $15.99 per stay (rates may vary) Covered valet parking fee: $110 per day Pet fee: $149 per pet, per stay Service animals are exempt from fees Late check-out is available for a fee (subject to availability) Rollaway bed fee: $100 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
What should I know before staying at Lotte New York Palace?
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-in and contactless check-out are available.