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Lotte New York Palace

455 Madison Ave, New York, NY, US
4.0Very Good
Hotel amenities
Gym
Laundry
Non-Smoking
Parking
Lounge

See what's available

Pick your check-in and check-out dates to view rooms and rates.

About this property

Lotte New York Palace is a 4.5-star hotel in New York, NY, operated by Lotte Hotel Group. The property sits within a 5-minute walk of 5th Avenue and Rockefeller Center, placing guests at the center of Manhattan's most visited districts. With 909 guestrooms including 87 suites, the hotel accommodates a broad range of travelers.

Guestrooms feature plasma televisions with premium channels, wired and wireless internet access (surcharge), and private bathrooms equipped with designer toiletries and hair dryers. Each room includes a phone, laptop-compatible safe, and desk. Guest comfort ratings average 4.5 out of 5 across the room inventory.

Dining options include Gold Room restaurant, a coffee shop and cafe, and a bar and lounge. Full breakfasts are available weekdays from 6:30 AM to 11:00 AM and weekends from 6:30 AM to noon for an additional fee. Room service operates during limited hours.

The full-service spa offers massages, body treatments, and facials. Additional wellness and recreation facilities include a health club and steam room. The hotel provides concierge services, wireless internet access (surcharge), and babysitting (surcharge). Business amenities encompass a business center, conference space, and meeting rooms. Free bicycles are available on site, and a limo or town car service can be arranged.

The hotel is 0.6 miles from Central Park and 0.6 miles from Times Square. Nearby attractions include St. Patrick's Cathedral, Madison Avenue, Top of the Rock Observation Deck, Radio City Music Hall, and the Museum of Modern Art. La Guardia Airport is approximately 12 miles (20 minutes) away; JFK is 18 miles (30 minutes) and Newark is 20 miles (30 minutes). Guest reviews average 4.4 out of 5 across 1,460 ratings.

Check-in is available from 4:00 PM to 2:00 AM, with check-out at 11:00 AM. The hotel is smoke-free and wheelchair accessible throughout, including accessible parking, registration desk, spa, fitness center, and dining facilities. Small dogs up to 25 pounds are permitted; a pet waiver is required at check-in.

Location & nearby attractions

A stay at Lotte New York Palace places you in the heart of New York, within a 5-minute walk of 5th Avenue and Rockefeller Center. This family-friendly hotel is 0.6 mi (1 km) from Central Park and 0.6 mi (1 km) from Times Square.
Distances are displayed to the nearest 0.1 mile and kilometer.

5th Avenue - 0.2 km / 0.1 mi
Rockefeller Center - 0.2 km / 0.1 mi
St. Patrick's Cathedral - 0.2 km / 0.1 mi
Madison Avenue - 0.4 km / 0.2 mi
Top of the Rock Observation Deck - 0.4 km / 0.3 mi
Radio City Music Hall - 0.5 km / 0.3 mi
Museum of Modern Art - 0.6 km / 0.3 mi
Grand Central Terminal - 0.8 km / 0.5 mi
Broadway - 0.9 km / 0.6 mi
Chrysler Building - 0.9 km / 0.6 mi
Times Square - 1 km / 0.6 mi
Central Park - 1 km / 0.6 mi
Bryant Park - 1 km / 0.6 mi
Broadway Theatre - 1 km / 0.6 mi
New York Public Library - 1.1 km / 0.7 mi

The nearest airports are:
LaGuardia Airport (LGA) - 16.4 km / 10.2 mi
Teterboro, NJ (TEB) - 20 km / 12.4 mi
Newark Liberty Intl. Airport (EWR) - 28.7 km / 17.8 mi
John F. Kennedy Intl. Airport (JFK) - 28.2 km / 17.6 mi
Linden, NJ (LDJ) - 37.7 km / 23.4 mi

The preferred airport for Lotte New York Palace is LaGuardia Airport (LGA).

Rooms

Stay in one of 909 guestrooms featuring plasma televisions. Premium TV channels provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Dining

Enjoy a meal at Gold Room or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon for a fee.

Amenities & features

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club and a steam room. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and babysitting (surcharge).
Featured amenities include wired internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms.

Getting here

La Guardia Miles: 12 20 min. appx. JFK Miles: 18 30 min. appx. Newark Miles: 20 30 min. appx
Sorry, no airport shuttle available.

Check-in & check-out

Check-in 4:00 PM - 2:00 AM
Check-out 11:00 AM
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Contactless check-in is available
Contactless check-out is available

Pet policy

  • Pets allowed
  • Pet max weight (per pet) in kg is 11
  • Pet max weight (per pet) in lb is 25
  • Only dogs are allowed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Hotel allows small dogs 25 lbs or less
  • a pet waiver is required at check-in
  • Service animals complying with ADA Title lll regulations are allowed.

Fees & policies

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Utility fee: USD 23 per accommodation, per night
  • Fee for full breakfast: approximately USD 24 to 100 per person
  • Fee for in-room wireless internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 15.99 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 15.99 per stay (rates may vary)
  • Covered valet parking fee: USD 90 per day
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per day<

Know before you go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.