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Hyatt House Richmond / Short Pump

11800 West Broad Street, Richmond, VA, US
4.0Very Good
Hotel amenities
Gym
Laundry
Free Breakfast
Non-Smoking
Parking
Lounge

See what's available

Pick your check-in and check-out dates to view rooms and rates.

About this property

Hyatt House Richmond / Short Pump is a 3-star hotel located in the Short Pump area of Richmond, VA, placing guests within a 15-minute drive of Short Pump Town Center and the University of Richmond. The property sits 12.8 miles from Virginia Commonwealth University and 23 miles from Richmond International Airport (RIC).

The hotel features 134 guestrooms, including 10 suites, each equipped with microwaves, MP3 docking stations, and complimentary wired and wireless internet access. Flat-screen televisions with cable programming provide in-room entertainment, while bathrooms include designer toiletries and hair dryers. Guest rooms also contain phones, safes, and desks for added convenience. Guest comfort ratings average 4.5 out of 5.

Among the property's amenities are a 24-hour fitness center and a rooftop terrace offering views of the surrounding area. Guests can access a grocery store and bar/lounge on-site, and a complimentary buffet breakfast is served weekdays from 6:30 AM to 9:30 AM. The hotel offers 1,755 square feet of conference space for meetings and events, along with a banquet hall. Additional facilities include a business center, laundry service, and free self-parking. The property is smoke-free and wheelchair accessible, with assistive listening devices and Braille signage available.

Check-in is available from 4:00 PM onward, with check-out at 12:00 PM. The property maintains a 24-hour front desk and does not permit pets. Guest reviews rate the hotel 4.4 out of 5 overall, with 100 percent recommending it to others.

Location & nearby attractions

With a stay at Hyatt House Richmond / Short Pump in Richmond (Short Pump), you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. This hotel is 12.8 mi (20.6 km) from Virginia Commonwealth University and 13.5 mi (21.7 km) from Broad Street.
Distances are displayed to the nearest 0.1 mile and kilometer.

Short Pump Town Center - 0.2 km / 0.1 mi
Sheltering Arms Institute - 3.9 km / 2.4 mi
Elk's Lodge - 8 km / 5 mi
Virginia Hospital & Health - 8.4 km / 5.2 mi
Hunting Hawk Golf Club - 9.5 km / 5.9 mi
Bowlero West End - 10.1 km / 6.3 mi
Regency Square Mall - 10.3 km / 6.4 mi
Bon Secours Heart Institute at Reynolds Crossing - 11.2 km / 7 mi
Patterson Sports Park - 11.8 km / 7.3 mi
Bowlero Richmond - 12.2 km / 7.6 mi
Henrico Doctors' Hospital - 12.6 km / 7.8 mi
Cobblestones Park - 13.3 km / 8.3 mi
University of Richmond - 13.8 km / 8.6 mi
Crump Park and Meadow Farm Museum - 13.8 km / 8.6 mi
RED VEIN Haunted House - 14.2 km / 8.8 mi

The preferred airport for Hyatt House Richmond / Short Pump is Richmond Intl. Airport (RIC) - 34.9 km / 21.7 mi

Rooms

Make yourself at home in one of the 134 guestrooms featuring microwaves and MP3 docking stations. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with cable programming provide entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Dining

Complimentary breakfast.

Grab a bite from the grocery/convenience store serving guests of Hyatt House Richmond / Short Pump. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.

Amenities & features

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Richmond? This hotel has 1755 square feet (163 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Getting here

RIC is nearest airport, 23 miles from airport, no shuttle service
Sorry, no airport shuttle available.
Over 4000 parking spaces available free for self parking. Plenty of spaces for full size motor coach vehicles.

Check-in & check-out

Check-in 4:00 PM - anytime
Check-out 12:00 PM
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Contactless check-out is available

Pet policy

  • Pets not allowed
  • No pets allowed. Certified service animals only.
  • Service animals complying with ADA Title lll regulations are allowed.

Know before you go

  • One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can access their rooms with a mobile device.
  • Contactless check-out is available.