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Hyatt House Nashville / Franklin/Cool Springs

3501 Mallory Lane, Franklin, TN, US
4.0Very Good
Hotel amenities
Laundry
Free Breakfast
Non-Smoking
Parking

See what's available

Pick your check-in and check-out dates to view rooms and rates.

About this property

Hyatt House Nashville/Franklin/Cool Springs is located in Franklin, Tennessee, within a 5-minute drive of CoolSprings Galleria and Aspen Grove Park. The property sits conveniently near Nashville Zoo (13.2 miles) and other regional attractions, making it a practical base for visitors to the area.

The hotel features 125 air-conditioned rooms, each equipped with flat-screen televisions, complimentary wireless internet, and cable programming. Every room includes a desk, coffee/tea maker, phone with free local calls, and a bathroom stocked with complimentary toiletries and hair dryer. Guests have consistently rated room comfort at 4.7 out of 5 stars.

Dining options include an on-site restaurant, snack bar/deli, and bar/lounge. A complimentary self-serve breakfast is served weekdays from 6:30 AM to 8:30 AM. The property offers an indoor pool, business center, 24-hour front desk, laundry facilities, and complimentary tour and ticket assistance. Free WiFi is available throughout. The hotel is smoke-free, wheelchair accessible, and equipped with accessible parking, registration desk, and pool facilities. Pets are welcome—up to two dogs or cats per room, each weighing 50 pounds or less (service animals are exempt from pet fees).

Check-in begins at 3:00 PM (anytime arrival), and check-out is at 11:00 AM. The property maintains a 4.6-star overall rating across more than 1,000 guest reviews. Free self-parking is available on-site.

Location & nearby attractions

With a stay at Hyatt House Nashville/Franklin/Cool Springs in Franklin, you'll be within a 5-minute drive of CoolSprings Galleria and Aspen Grove Park. This hotel is 13.2 mi (21.3 km) from Nashville Zoo and 17.7 mi (28.5 km) from Mall at Green Hills.
Distances are displayed to the nearest 0.1 mile and kilometer.

Aspen Grove Park - 1.3 km / 0.8 mi
CoolSprings Galleria - 2.4 km / 1.5 mi
Saint Thomas Medical Partners - 3.4 km / 2.1 mi
The Park at Harlinsdale Farm - 3.7 km / 2.3 mi
SOAR Adventure Tower - 4.3 km / 2.7 mi
Iasis Health Care - 4.4 km / 2.8 mi
The Factory - 4.8 km / 3 mi
Boiler Room Theatre - 4.8 km / 3 mi
Franklin Farmers Market - 4.9 km / 3.1 mi
Fort Granger Park - 5.5 km / 3.4 mi
Maggie's Bark Park - 6.5 km / 4 mi
Heritage Foundation of Franklin and Williamson County - 6.5 km / 4.1 mi
Pull-Tight Players Theatre - 6.6 km / 4.1 mi
The Square - 6.7 km / 4.1 mi
Brownland Farm - 6.8 km / 4.2 mi

The nearest airports are:
Nashville International Airport (BNA) - 34.3 km / 21.3 mi
Smyrna, TN (MQY) - 56.3 km / 35 mi

Rooms

Make yourself at home in one of the 125 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Dining

You can enjoy a meal at the restaurant serving the guests of Hyatt House Nashville/Franklin/Cool Springs, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 8:30 AM.

Amenities & features

Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Getting here

Sorry, no airport shuttle available.

Check-in & check-out

Check-in 3:00 PM - anytime
Check-out 11:00 AM
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher and a smoke detector
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pet policy

  • Pets allowed
  • Pet max weight (per pet) in kg is 23
  • Pet max weight (per pet) in lb is 50
  • Only dogs and cats are allowed
  • Maximum number of pets per room 2
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Service animals complying with ADA Title lll regulations are allowed.

Fees & policies

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

Know before you go

  • Pool access available from 9:00 AM to 10:00 PM.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Guests can access their rooms with a mobile device.