Holiday Inn Downtown - Mercy Area by IHG
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About this property
Holiday Inn Downtown - Mercy Area by IHG is a 3-star hotel in Des Moines, Iowa, positioned in the heart of the city's downtown district. The property sits just a 4-minute walk from Iowa Events Center and 8 minutes on foot from Community Choice Credit Union Convention Center, with Casey's Center 0.6 miles away and Des Moines Civic Center at 1.1 miles. Guests consistently rate the location 5 out of 5 stars, reflecting its convenient access to downtown venues and attractions.
The hotel features 251 air-conditioned rooms, including 2 suites, each equipped with a refrigerator, microwave, and pillowtop bed dressed in premium bedding. All rooms include complimentary wired and wireless internet access, a 32-inch LCD television with satellite programming, and a private bathroom stocked with designer toiletries and a hair dryer. Guest comfort ratings average 4.1 out of 5 across all accommodations.
Genevieve Restaurant serves guests on-site, offering daily dining alongside a bar and lounge. A buffet breakfast is available each morning from 7:00 AM to 10:00 AM for a daily fee. Beyond dining, the property includes an indoor pool and a full fitness center for guest use. Additional amenities encompass complimentary wireless internet throughout, wedding services, a business center open 24 hours, 4 meeting rooms totaling 8,999 square feet, and a 24-hour front desk. Parking is available nearby at no charge, and a complimentary airport shuttle operates from 6:00 AM to 11:00 PM to and from the airport, located approximately 5 miles away. The property is smoke-free and wheelchair accessible, with service animals permitted.
Check-in is available from 3:00 PM until midnight, with check-out at 11:00 AM. The hotel maintains an overall guest rating of 4 out of 5 stars, with 83.5% of guests indicating they would recommend the property.
Location & nearby attractions
Iowa Events Center - 0.3 km / 0.2 mi
Community Choice Credit Union Convention Center - 0.7 km / 0.4 mi
Casey's Center - 0.9 km / 0.5 mi
EMC Expo Center - 0.9 km / 0.6 mi
Iowa Women of Achievement Bridge - 1.2 km / 0.7 mi
801 Grand - 1.3 km / 0.8 mi
Polk County Courthouse - 1.5 km / 0.9 mi
World Food Prize Hall of Laureates - 1.5 km / 0.9 mi
Des Moines Civic Center - 1.5 km / 1 mi
Temple Theater - 1.6 km / 1 mi
Walnut Street Bridge - 1.6 km / 1 mi
Des Moines Public Library - 1.7 km / 1 mi
Des Moines' Downtown Farmers' Market - 1.7 km / 1 mi
Western Gateway Park - 1.7 km / 1.1 mi
Pappajohn Sculpture Park - 1.8 km / 1.1 mi
The preferred airport for Holiday Inn Downtown - Mercy Area by IHG is Des Moines International Airport (DSM) - 9.8 km / 6.1 mi
Rooms
Dining
Amenities & features
Getting here
Check-in & check-out
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pet policy
- Pets not allowed
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Service pets allowed only.
- Service animals complying with ADA Title lll regulations are allowed.
Fees & policies
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Refundable incidentals deposit: USD 50.00 per accommodation, per stay
- Fee for buffet breakfast: approximately USD 10.95 per person
- Rollaway bed fee: USD 11.20 per night<
Know before you go
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is not required for transportation to and from this property.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).