Holiday Inn Downtown - Mercy Area by IHG

Holiday Inn Downtown - Mercy Area by IHG is a 3-star hotel in Des Moines, Iowa, positioned in the heart of the city's downtown district. The property sits just a 4-minute walk from Iowa Events Center and 8 minutes on foot from Community Choice Credit Union Convention Center, with Casey's Center 0.6 miles away and Des Moines Civic Center at 1.1 miles. Guests consistently rate the location 5 out of 5 stars, reflecting its convenient access to downtown venues and attractions.

The hotel features 251 air-conditioned rooms, including 2 suites, each equipped with a refrigerator, microwave, and pillowtop bed dressed in premium bedding. All rooms include complimentary wired and wireless internet access, a 32-inch LCD television with satellite programming, and a private bathroom stocked with designer toiletries and a hair dryer. Guest comfort ratings average 4.1 out of 5 across all accommodations.

Genevieve Restaurant serves guests on-site, offering daily dining alongside a bar and lounge. A buffet breakfast is available each morning from 7:00 AM to 10:00 AM for a daily fee. Beyond dining, the property includes an indoor pool and a full fitness center for guest use. Additional amenities encompass complimentary wireless internet throughout, wedding services, a business center open 24 hours, 4 meeting rooms totaling 8,999 square feet, and a 24-hour front desk. Parking is available nearby at no charge, and a complimentary airport shuttle operates from 6:00 AM to 11:00 PM to and from the airport, located approximately 5 miles away. The property is smoke-free and wheelchair accessible, with service animals permitted.

Check-in is available from 3:00 PM until midnight, with check-out at 11:00 AM. The hotel maintains an overall guest rating of 4 out of 5 stars, with 83.5% of guests indicating they would recommend the property.

Approx. 5 miles, complimentary airport shuttle from 6am-11pm,

Yes! There is an airport shuttle.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher
• This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Contactless check-out is available

Pets are not allowed.

• Service pets allowed only.

• You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Refundable incidentals deposit: $50 per accommodation, per stay We have included all charges provided to us by the property. Fee for buffet breakfast: approximately $10.95 per person Rollaway bed fee: $11.20 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• A car is not required for transportation to and from this property.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).