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Garner Hotel Phoenix Northwest – Surprise by IHG

12477 West Bell Road, Surprise, AZ, US
4.0Very Good
Hotel amenities
Gym
Laundry
Free Breakfast
Non-Smoking
Parking

See what's available

Pick your check-in and check-out dates to view rooms and rates.

About this property

Garner Hotel Phoenix Northwest – Surprise by IHG is a 2-star property located in Surprise, Arizona, placing guests within a 10-minute drive of Banner Del E Webb Medical Center and Surprise Stadium. The hotel sits 3.9 miles from Uptown Alley and is approximately 30 minutes from Phoenix Sky Harbor Airport, making it a convenient base for both medical visitors and leisure travelers.

The hotel features 60 guestrooms, each equipped with a Smart television and complimentary wireless internet. Rooms include private bathrooms with shower/tub combinations, complimentary toiletries, and hair dryers. Work and convenience amenities include desks and irons with ironing boards, with housekeeping available upon request. Guests rate room comfort at 4.4 out of 5 stars.

A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM. The property offers an outdoor pool and fitness center for guest recreation. Additional facilities include a television in a common area, vending machine, coin laundry, and complimentary wireless internet throughout. The hotel maintains a 24-hour front desk and is entirely smoke-free. Wheelchair-accessible amenities include parking, registration, pool access, and pathways. The property is pet-friendly, accommodating dogs and cats up to 80 pounds each, with a maximum of two pets per room; a pet fee of $25 per day applies.

Check-in begins at 3:00 PM and extends until midnight, with check-out at 11:00 AM. The property is wheelchair accessible with some limitations and offers free self-parking. Service animals are welcome and exempt from pet fees.

Location & nearby attractions

A stay at Garner Hotel Phoenix Northwest – Surprise by IHG places you in the heart of Surprise, within a 10-minute drive of Banner Del E Webb Medical Center and Surprise Stadium. This hotel is 3.9 mi (6.2 km) from Uptown Alley and 6.1 mi (9.9 km) from Peoria Sports Complex.
Distances are displayed to the nearest 0.1 mile and kilometer.

Centennial Friendship Park - 0.4 km / 0.2 mi
Destiny Springs Healthcare - 1.7 km / 1.1 mi
Coyote Lakes Golf Club - 3.8 km / 2.3 mi
Sun Village Golf Course - 4.2 km / 2.6 mi
R.H. Johnson Center - 5 km / 3.1 mi
Surprise Tennis Center - 4.9 km / 3.1 mi
Surprise Community Park - 5 km / 3.1 mi
Bell Recreation Center - 5.2 km / 3.3 mi
Bell Lanes - 5.2 km / 3.3 mi
Sun Valley Quilts - 5.3 km / 3.3 mi
Willow Creek Golf Course - 5.4 km / 3.3 mi
Banner Del E Webb Medical Center - 5.5 km / 3.4 mi
Surprise Stadium - 5.7 km / 3.6 mi
Uptown Alley - 6.2 km / 3.9 mi
Fred Kuentz Center - 6.3 km / 3.9 mi

The nearest airports are:
Phoenix Deer Valley Airport (DVT) - 27.1 km / 16.9 mi
Phoenix Sky Harbor Intl. Airport (PHX) - 52.6 km / 32.7 mi

The preferred airport for Garner Hotel Phoenix Northwest – Surprise by IHG is Phoenix Sky Harbor Intl. Airport (PHX).

Rooms

Stay in one of 60 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided on request.

Dining

Complimentary breakfast.

A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.

Amenities & features

Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine.
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite.

Getting here

30 minutes away from Phoenix Sky Harbor Airport.
Sorry, no airport shuttle available.
Free Parking

Check-in & check-out

Check-in 3:00 PM - midnight
Check-out 11:00 AM
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
  • Masks are required at the property for guests without COVID-19 vaccination
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Contactless check-out is available

Pet policy

  • Pets allowed
  • Pet max weight (per pet) in kg is 36
  • Pet max weight (per pet) in lb is 80
  • Only dogs and cats are allowed
  • Maximum number of pets per room 2
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pet fee will be charged
  • $25.00 per day for each pet.
  • Service animals complying with ADA Title lll regulations are allowed.

Fees & policies

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • In-room safe fee: USD 2.00 per day
  • Rollaway bed fee: USD 10.0 per day

Know before you go

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Alcohol is not served at this property.
  • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
  • Contactless check-out is available.