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Fairmont Empress

721 Government St, Victoria, BC, CA
4.7Excellent
Hotel amenities
Bar & Lounge
Pool
Gym
Restaurant
Spa
Free Wi-Fi

See what's available

Pick your check-in and check-out dates to view rooms and rates.

About this property

Fairmont Empress is a 4.5-star Accor property located in Victoria, BC, steps from the Maritime Museum of British Columbia and within a 5-minute walk of the British Columbia Parliament Building. The hotel comprises 437 rooms, including 53 suites, positioned as a central base for exploring the city's cultural and historic attractions.

Guest rooms feature air conditioning, minibars, and flat-screen televisions. Each room includes a pillowtop bed dressed with down comforters and premium linens. Wireless internet access (available for a fee) and cable programming provide connectivity and entertainment options. Private bathrooms include bathtubs or showers, designer toiletries, and hair dryers. The property earned a guest comfort rating of 4.6 out of 5.

Dining is available at Q at the Empress, one of two on-site restaurants serving American cuisine. A bar and lounge rounds out the dining venues. Full breakfasts are offered daily from 6:30 AM to 11:00 AM for an additional fee.

Recreational and wellness facilities include a full-service spa offering massages, body treatments, and facials. The property houses a health club, indoor pool, and hot tub. Additional amenities include complimentary wireless internet access in common areas, concierge services, gift shops, a hair salon, and a business center. This Edwardian-era hotel maintains a garden and terrace, with bicycle rentals available on site.

Victoria Harbour lies 0.2 miles away, while the Victoria Bug Zoo is just 0.2 miles distant. Victoria International Airport is approximately 25 minutes from the hotel; Airporter Shuttle Service departs every 20 minutes at CAD$13 each way, with taxi service available at approximately CAD$35 one way. The property has earned an overall guest rating of 4.5 out of 5 across 2,012 reviews.

Check-in begins at 4:00 PM, and check-out is at 11:00 AM. Pets are welcome throughout the property except on the hypo-allergenic floor, with no pet fees charged.

Location & nearby attractions

With a stay at Fairmont Empress, you'll be centrally located in Victoria, steps from Maritime Museum of British Columbia and within a 5-minute walk of British Columbia Parliament Building. This family-friendly hotel is 0.2 mi (0.3 km) from Victoria Bug Zoo and 0.2 mi (0.4 km) from Victoria Harbour.
Distances are displayed to the nearest 0.1 mile and kilometer.

Government Street - 0.1 km / 0.1 mi
Destination Greater Victoria - 0.2 km / 0.1 mi
Victoria Conference Centre - 0.2 km / 0.2 mi
Royal BC Museum - 0.3 km / 0.2 mi
Miniature World - 0.3 km / 0.2 mi
Maritime Museum of British Columbia - 0.3 km / 0.2 mi
British Columbia Parliament Building - 0.3 km / 0.2 mi
Victoria Bug Zoo - 0.4 km / 0.2 mi
Steamship Terminal - 0.4 km / 0.2 mi
Bay Centre - 0.4 km / 0.3 mi
Helmcken House - 0.5 km / 0.3 mi
Victoria Harbour - 0.5 km / 0.3 mi
Beacon Hill Park - 0.5 km / 0.3 mi
Greater Victoria Public Library - 0.6 km / 0.4 mi
Bastion Square - 0.6 km / 0.4 mi

The nearest airports are:
Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 0.3 km / 0.2 mi
Victoria Intl. Airport (YYJ) - 26.5 km / 16.5 mi
Roche Harbor, WA (RCE) - 272.1 km / 169.1 mi
Friday Harbor, WA (FRD) - 258.8 km / 160.8 mi
Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 256.6 km / 159.5 mi

The preferred airport for Fairmont Empress is Victoria Intl. Airport (YYJ).

Rooms

Make yourself at home in one of the 431 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

Dining

Satisfy your appetite with American cuisine at Q at the Empress, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Amenities & features

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a hot tub. Additional features at this Edwardian hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Victoria? This hotel has 22600 square feet (2100 square meters) of space consisting of a conference center and meeting rooms. Guests may use a cruise ship terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Getting here

Victoria International Airport is 25 minutes from the hotel; Airporter Shuttle Service departs every 20 minutes & cost is $13. CAD each way; Taxi approx. $35. one way.

Sorry, no airport shuttle available.

33.00 per day for over night self-parking and 45.00 for over night valet parking

Check-in & check-out

Check-in 4:00 PM - anytime
Check-out 11:00 AM
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property uses some solar energy; some water is reused through a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The photos are representative of rooms offered and may differ from the actual room received.
  • Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Contactless check-out is available

Pet policy

Pets are welcome.

  • Pets welcome except on hypo-allergenic floor. No pet fees.

Fees & policies

  • Fee for full breakfast: approximately CA$20 to 40 for adults, and CA$10 to 20 for children Fee for in-room wireless internet: CA$14.95 per night (rates may vary) Self parking fee: CA$39 per day (in/out privileges) Valet parking fee: CA$53 per day (in/out privileges) Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Know before you go

  • Pool access available from 5:00 AM to 11:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What are the check-in and check-out times at Fairmont Empress?

Check-in starts at 4:00 PM - anytime. Check-out is by 11:00 AM.

Where is Fairmont Empress located?

Fairmont Empress is located at 721 Government St, Victoria, BC, CA.

What attractions are near Fairmont Empress?

Distances are displayed to the nearest 0.1 mile and kilometer. Government Street - 0.1 km / 0.1 mi Destination Greater Victoria - 0.2 km / 0.1 mi Victoria Conference Centre - 0.2 km / 0.2 mi Royal BC Museum - 0.3 km / 0.2 mi Miniature World - 0.3 km / 0.2 mi Maritime Museum of British Columbia - 0.3 km / 0.2 mi British Columbia Parliament Building - 0.3 km / 0.2 mi Victoria Bug Zoo - 0.4 km / 0.2 mi Steamship Terminal - 0.4 km / 0.2 mi Bay Centre - 0.4 km / 0.3 mi Helmcken House - 0.5 km / 0.3 mi Victoria Harbour - 0.5 km / 0.3 mi Beacon Hill Park - 0.5 km / 0.3 mi Greater Victoria Public Library - 0.6 km / 0.4 mi Bastion Square - 0.6 km / 0.4 mi The nearest airports are: Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 0.3 km / 0.2 mi Victoria Intl. Airport (YYJ) - 26.5 km / 16.5 mi Roche Harbor, WA (RCE) - 272.1 km / 169.1 mi Friday Harbor, WA (FRD) - 258.8 km / 160.8 mi Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 256.6 km / 159.5 mi The preferred airport for Fairmont Empress is Victoria Intl. Airport (YYJ).

Does Fairmont Empress offer parking?

33.00 per day for over night self-parking and 45.00 for over night valet parking

How do I get to Fairmont Empress?

Victoria International Airport is 25 minutes from the hotel; Airporter Shuttle Service departs every 20 minutes & cost is $13. CAD each way; Taxi approx. $35. one way. Sorry, no airport shuttle available.

What dining options are available at Fairmont Empress?

Satisfy your appetite with American cuisine at Q at the Empress, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

What amenities does Fairmont Empress offer?

Fairmont Empress features amenities such as Bar & Lounge, Pool, Gym, Restaurant, Spa, Free Wi-Fi.

What are the rooms like at Fairmont Empress?

Make yourself at home in one of the 431 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

Is Fairmont Empress pet-friendly?

Yes, Fairmont Empress is pet-friendly. Pets welcome except on hypo-allergenic floor. No pet fees.

What fees should I know about at Fairmont Empress?

Fee for full breakfast: approximately CA$20 to 40 for adults, and CA$10 to 20 for children Fee for in-room wireless internet: CA$14.95 per night (rates may vary) Self parking fee: CA$39 per day (in/out privileges) Valet parking fee: CA$53 per day (in/out privileges) Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

What should I know before staying at Fairmont Empress?

Pool access available from 5:00 AM to 11:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).