Crowne Plaza Kitchener-Waterloo by IHG
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About this property
Crowne Plaza Kitchener-Waterloo by IHG is a 4-star property in Kitchener, Ontario, offering 201 guestrooms and 7 suites. The hotel sits within a 10-minute walk of the Kitchener-Waterloo Art Gallery and Centre In The Square, positioning guests near the city's cultural and entertainment core.
Guestrooms feature refrigerators, microwaves, 37-inch LED televisions with cable service, and complimentary wired and wireless internet access. Each room includes a private bathroom with a deep soaking bathtub and rainfall showerhead, along with a desk, phone, and coffee/tea maker. Guests rate room comfort at 4.2 out of 5.
Aqua Lounge Restaurant serves American cuisine and operates a bar and lounge. Limited room service is also available to guests.
The property includes a full-service spa offering massages, body treatments, and facials. Guests have access to complimentary wireless internet, concierge services, and an arcade and game room. The hotel features one indoor pool, a bowling alley, 15,000 square feet of conference space across 11 meeting rooms, and a ballroom and banquet hall for events. A business center and 24-hour front desk support business travelers. Parking options include self-parking (surcharge), covered parking, and uncovered parking with height restrictions noted.
Kitchener Memorial Auditorium Complex is 1.3 miles away, while Wilfrid Laurier University is 2.7 miles from the property. Region of Waterloo International Airport serves the area. Outdoor recreation nearby includes hiking and biking trails, golfing, downhill and cross-country skiing, snowmobiling, snowshoeing, mountain biking, rock climbing, and snow tubing. The property has received a 4.1 out of 5 overall rating across 1,137 guest reviews.
Check-in begins at 3:00 PM and runs anytime thereafter; check-out is at 11:00 AM. The property is smoke-free and wheelchair accessible with accessible parking, washrooms, and paths to elevators. Service animals are welcome and exempt from fees. Pets are not permitted.
Location & nearby attractions
TheMuseum - 0.2 km / 0.1 mi
Conrad Centre for the Performing Arts - 0.2 km / 0.1 mi
Historic St. Paul's Lutheran Church - 0.4 km / 0.2 mi
Kitchener City Hall - 0.5 km / 0.3 mi
Kitchener Market - 0.6 km / 0.3 mi
Children's Museum - 0.6 km / 0.3 mi
Victoria Park - 0.6 km / 0.4 mi
St. Mary's Church - 0.7 km / 0.4 mi
Kitchener-Waterloo Art Gallery - 0.8 km / 0.5 mi
Centre In The Square - 0.8 km / 0.5 mi
Joseph Schneider Haus - 0.9 km / 0.5 mi
Grand River Rocks - 1.5 km / 0.9 mi
AMF Frederick Lanes - 1.7 km / 1 mi
Kitchener Memorial Auditorium Complex - 1.9 km / 1.2 mi
Woodside National Historic Site - 2.1 km / 1.3 mi
The nearest airports are:
Kitchener, ON (YKF-Region of Waterloo Intl.) - 12.9 km / 8 mi
Toronto Pearson Intl. Airport (YYZ) - 87 km / 54.1 mi
The preferred airport for Crowne Plaza Kitchener-Waterloo by IHG is Toronto Pearson Intl. Airport (YYZ).
Rooms
Dining
Amenities & features
Getting here
Check-in & check-out
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pet policy
- Pets not allowed
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Pet Friendly with additional pet fee per night
Fees & policies
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CAD 250.00 per stay
- Covered self parking fee: CAD 12.00 per night (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CAD 15.0 per stay<
Know before you go
- Pool access available from 6:00 AM to 10:00 PM.
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- A car is recommended for transportation to and from this property.
- Parking height restrictions apply.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).