citizenM San Francisco Union Square
72 Ellis Street, San Francisco, CA, USSee what's available
Pick your check-in and check-out dates to view rooms and rates.
About this property
citizenM San Francisco Union Square is a 4-star Marriott property located in the heart of San Francisco. Positioned just a 4-minute walk from Union Square, the hotel places guests within easy reach of the city's most vibrant neighborhoods and attractions. The property contains 195 guestrooms designed for both leisure and business travelers.
Each guestroom features a pillowtop bed dressed in premium bedding, a refrigerator, and an iPad for convenience. LED televisions with cable programming provide entertainment, while complimentary wireless internet keeps guests connected throughout their stay. Private bathrooms include rainfall showerheads and complimentary toiletries. Guest comfort ratings average 4.6 out of 5, reflecting the quality of the accommodations.
Dining options include canteenM restaurant and an on-site coffee shop/cafe. Daily buffet breakfasts are available from 6:00 AM to 11:00 AM for an additional fee. The single on-site restaurant and coffee shop provide straightforward options for meals and beverages without requiring guests to venture far from the property.
The property offers a 24-hour fitness center for guests seeking to maintain their workout routines. A communal living room provides space for relaxation and socializing, while complimentary wireless internet access is available throughout. The hotel features a 24-hour front desk, business center, and express check-in and check-out services. A safe-deposit box is available at the front desk for valuables. Multilingual staff and wheelchair-accessible facilities throughout the property ensure accessibility for all guests.
The Union Square location places guests 9 minutes on foot from Moscone Convention Center, 0.4 miles from San Francisco Museum of Modern Art, and 1.5 miles from Oracle Park. The neighborhood offers shopping at Westfield San Francisco Centre and proximity to cultural landmarks including the Warfield Theatre and Golden Gate Theatre. The property maintains strong sustainability practices, including renewable energy from wind sources, LED lighting, water-efficient fixtures, and eco-friendly cleaning products. Guest reviews average 4.7 out of 5 across 1,244 submissions.
Check-in is available from 2:00 PM to midnight, and check-out is at 11:00 AM. The property is smoke-free and does not allow pets, though service animals are welcome and exempt from any restrictions. The hotel welcomes LGBTQIA+ guests and operates as a professional, managed property.
Location & nearby attractions
Westin St Francis Hotel Glass Elevators - 0.3 km / 0.2 mi
Union Square - 0.3 km / 0.2 mi
Yerba Buena Gardens - 0.4 km / 0.3 mi
SHN Curran Theatre - 0.5 km / 0.3 mi
Warfield Theatre - 0.5 km / 0.3 mi
450 Sutter Building - 0.5 km / 0.3 mi
Golden Gate Theatre - 0.6 km / 0.4 mi
Palace Hotel - 0.6 km / 0.4 mi
San Francisco Museum of Modern Art - 0.7 km / 0.4 mi
Moscone Convention Center - 0.7 km / 0.5 mi
San Francisco Federal Building - 1 km / 0.6 mi
SF Masonic Auditorium - 1 km / 0.6 mi
Orpheum Theatre - 1 km / 0.6 mi
Asian Art Museum of San Francisco - 1.1 km / 0.7 mi
Great American Music Hall - 1.1 km / 0.7 mi
The nearest airports are:
Oakland Intl. Airport (OAK) - 31.6 km / 19.6 mi
San Francisco Intl. Airport (SFO) - 22.7 km / 14.1 mi
San Carlos, CA (SQL) - 39.8 km / 24.7 mi
Concord, CA (CCR-Buchanan Field) - 47.2 km / 29.3 mi
The preferred airport for citizenM San Francisco Union Square is San Francisco Intl. Airport (SFO).
Rooms
Dining
Amenities & features
Getting here
Sorry, no airport shuttle available.
Check-in & check-out
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a smoke detector
- Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in. Information provided by the property may be translated using automated translation tools.
Contactless check-in is available
Contactless check-out is available
Pet policy
Pets are not allowed.
Fees & policies
- Fee for buffet breakfast: approximately $23.50 per person Late check-out fee: $69 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Know before you go
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Frequently asked questions
What are the check-in and check-out times at citizenM San Francisco Union Square?
Check-in starts at 2:00 PM - midnight. Check-out is by 11:00 AM.
Where is citizenM San Francisco Union Square located?
citizenM San Francisco Union Square is located at 72 Ellis Street, San Francisco, CA, US.
What attractions are near citizenM San Francisco Union Square?
Distances are displayed to the nearest 0.1 mile and kilometer. Westin St Francis Hotel Glass Elevators - 0.3 km / 0.2 mi Union Square - 0.3 km / 0.2 mi Yerba Buena Gardens - 0.4 km / 0.3 mi SHN Curran Theatre - 0.5 km / 0.3 mi Warfield Theatre - 0.5 km / 0.3 mi 450 Sutter Building - 0.5 km / 0.3 mi Golden Gate Theatre - 0.6 km / 0.4 mi Palace Hotel - 0.6 km / 0.4 mi San Francisco Museum of Modern Art - 0.7 km / 0.4 mi Moscone Convention Center - 0.7 km / 0.5 mi San Francisco Federal Building - 1 km / 0.6 mi SF Masonic Auditorium - 1 km / 0.6 mi Orpheum Theatre - 1 km / 0.6 mi Asian Art Museum of San Francisco - 1.1 km / 0.7 mi Great American Music Hall - 1.1 km / 0.7 mi The nearest airports are: Oakland Intl. Airport (OAK) - 31.6 km / 19.6 mi San Francisco Intl. Airport (SFO) - 22.7 km / 14.1 mi San Carlos, CA (SQL) - 39.8 km / 24.7 mi Concord, CA (CCR-Buchanan Field) - 47.2 km / 29.3 mi The preferred airport for citizenM San Francisco Union Square is San Francisco Intl. Airport (SFO).
How do I get to citizenM San Francisco Union Square?
Sorry, no airport shuttle available.
What dining options are available at citizenM San Francisco Union Square?
Enjoy a meal at canteenM or snacks in the hotel's coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
What amenities does citizenM San Francisco Union Square offer?
citizenM San Francisco Union Square features amenities such as Gym, Restaurant, Free Wi-Fi, Non-Smoking, Breakfast, Business Center.
What are the rooms like at citizenM San Francisco Union Square?
Make yourself at home in one of the 195 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with premium bedding. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Is citizenM San Francisco Union Square pet-friendly?
Pets are not allowed at citizenM San Francisco Union Square.
What fees should I know about at citizenM San Francisco Union Square?
Fee for buffet breakfast: approximately $23.50 per person Late check-out fee: $69 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
What should I know before staying at citizenM San Francisco Union Square?
A car is not required for transportation to and from this property. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).