citizenM Chicago Downtown
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About this property
citizenM Chicago Downtown is a 4-star Marriott property located in the heart of Chicago, steps from Michigan Avenue and the Chicago Riverwalk. The hotel comprises 280 guestrooms and places guests within walking distance of major downtown attractions including Millennium Park (0.3 miles) and Grant Park (0.7 miles).
Each guestroom features a pillowtop bed with premium bedding, a 43-inch LED television with cable programming, a refrigerator, and an iPad. Rainfall showerheads and complimentary toiletries are included in private bathrooms. Complimentary wireless internet access is available throughout the property. Guest comfort ratings average 4.5 out of 5.
Dining options include CanteenM, a 24-hour restaurant with bar and lounge service offering international cuisine. A coffee shop and café are also on-site. Buffet breakfast is available daily from 6:00 AM to 11:00 AM for an additional fee.
The property offers a fitness center, complimentary wireless internet access, and a communal living room for guest use. A 24-hour front desk, business center, express check-in and check-out, elevator access, and luggage storage are available. The property is smoke-free and wheelchair accessible throughout, with accessible pathways to the entrance, elevator, registration desk, restaurant, and lounge. Service animals are welcome and exempt from fees.
The hotel is positioned near State Street, the Chicago Theatre, and the Art Institute of Chicago. Guests have rated the property 4.6 out of 5 stars based on over 3,000 reviews.
Check-in begins at 2:00 PM with flexible late arrivals available. Standard check-out is 11:00 AM. Pets are not permitted; however, service animals are allowed. The property does not offer rollaway beds or cribs.
Location & nearby attractions
Michigan Avenue - 0.1 km / 0.1 mi
Chicago Riverwalk - 0.1 km / 0.1 mi
State Street - 0.3 km / 0.2 mi
Chicago Theatre - 0.3 km / 0.2 mi
Chicago Cultural Center - 0.4 km / 0.2 mi
Millennium Park - 0.4 km / 0.3 mi
Marina City - 0.4 km / 0.3 mi
Aon Center - 0.5 km / 0.3 mi
House of Blues Chicago - 0.5 km / 0.3 mi
Cloud Gate - 0.6 km / 0.4 mi
Bally's Casino Chicago - 0.8 km / 0.5 mi
Daley Plaza - 0.8 km / 0.5 mi
Art Institute of Chicago - 0.9 km / 0.6 mi
Richard J. Daley Center - 0.9 km / 0.6 mi
Chicago Symphony Orchestra - 0.9 km / 0.6 mi
The nearest airports are:
Chicago Midway Airport (MDW) - 21.1 km / 13.1 mi
Chicago O'Hare Intl. Airport (ORD) - 29.5 km / 18.3 mi
Chicago, IL (PWK-Chicago Executive) - 41.9 km / 26 mi
The preferred airport for citizenM Chicago Downtown is Chicago Midway Airport (MDW).
Rooms
Dining
Amenities & features
Getting here
Check-in & check-out
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- This property uses wind and solar energy, plus eco-friendly cleaning products
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Pet policy
- Pets not allowed
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Service animals complying with ADA Title lll regulations are allowed.
Fees & policies
- Fee for buffet breakfast: approximately USD 20.00 per person
- Late check-out fee: USD 69 (subject to availability)
Know before you go
- One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).