citizenM Boston Back Bay
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About this property
citizenM Boston Back Bay is a 4-star Marriott property located in Boston's Fenway–Kenmore neighborhood, steps from Newbury Street and within walking distance of Boston University. The hotel comprises 399 guestrooms designed for comfort and connectivity.
Each guestroom features a pillowtop bed with premium bedding, a refrigerator, and an LED television. Rooms are equipped with digital programming and iPads for entertainment, along with complimentary wireless internet access. Private bathrooms include rainfall showerheads and complimentary toiletries. Guest comfort ratings average 4.6 out of 5.
Dining options include canteenM, a restaurant serving international cuisine with an on-site bar and lounge. A coffee shop and café are also available. Complimentary buffet breakfast is served daily from 6:00 AM to 11:00 AM for a surcharge.
The property offers a 24-hour fitness center for guests seeking recreation. Complimentary wireless internet is available throughout, and a communal living room provides shared gathering space. A 24-hour front desk, express check-in and check-out, luggage storage, and housekeeping on request support guest convenience. The property is smoke-free and features multilingual staff.
citizenM Boston Back Bay sits 0.5 miles from Northeastern University and 0.6 miles from Fenway Park, with the Charles River Esplanade and The Shops at Prudential Center nearby. The location has earned an overall guest rating of 4.7 out of 5 across more than 1,100 reviews. The property is LGBTQIA+ friendly and features accessibility accommodations including wheelchair-accessible pathways, registration desk, fitness center, restaurant, and lounge.
Check-in begins at 2:00 PM and check-out is at 11:00 AM. Pets are not permitted. The property demonstrates sustainability commitments including energy-efficient LED lighting, water-efficient fixtures, comprehensive recycling and food waste policies, and eco-friendly cleaning products and toiletries.
Location & nearby attractions
Newbury Street - 0.1 km / 0.1 mi
Commonwealth Avenue Mall - 0.1 km / 0.1 mi
Boylston Street - 0.2 km / 0.1 mi
Berklee College of Music - 0.3 km / 0.2 mi
Hynes Convention Center - 0.5 km / 0.3 mi
The Shops at Prudential Center - 0.6 km / 0.4 mi
Kenmore Square - 0.6 km / 0.4 mi
Boston University - 0.6 km / 0.4 mi
Charles River Esplanade - 0.6 km / 0.4 mi
Boston Symphony Hall - 0.7 km / 0.4 mi
Prudential Tower - 0.7 km / 0.5 mi
House of Blues Boston - 0.8 km / 0.5 mi
Northeastern University - 0.8 km / 0.5 mi
MGM Music Hall at Fenway - 0.9 km / 0.6 mi
Huntington Theatre - 0.9 km / 0.6 mi
The nearest airports are:
Boston, MA (BNH-Boston Harbor Seaplane Base) - 14.4 km / 8.9 mi
Logan International Airport (BOS) - 14.4 km / 9 mi
Norwood, MA (OWD-Norwood Memorial) - 38.5 km / 23.9 mi
Bedford, MA (BED-Laurence G. Hanscom Field) - 34.2 km / 21.3 mi
Beverly, MA (BVY-Beverly Municipal) - 43.9 km / 27.3 mi
The preferred airport for citizenM Boston Back Bay is Logan International Airport (BOS).
Rooms
Dining
Amenities & features
Getting here
Check-in & check-out
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- This property uses eco-friendly cleaning products
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Pet policy
- Pets not allowed
- Service animals complying with ADA Title lll regulations are allowed.
Fees & policies
- Fee for buffet breakfast: approximately USD 20 per person
- Late check-out fee: USD 69 (subject to availability)
Know before you go
- One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- A car is not required for transportation to and from this property.
- Guests can access their rooms with a mobile device.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).