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Candlewood Suites West Springfield by IHG

855-229-5934
572 Riverdale St, West Springfield, MA, US
4.0Very Good
Hotel amenities
Laundry
Parking
Gym

See what's available

Pick your check-in and check-out dates to view rooms and rates.

About this property

Candlewood Suites West Springfield by IHG is a 2.5-star all-suite hotel located in West Springfield, MA. The property sits in the business district, within a 5-minute drive of MGM Springfield and the Naismith Memorial Basketball Hall of Fame. Big E is just 0.7 miles away, and Bradley International Airport is 18 miles from the hotel. Guests consistently rate the location highly, with a 4.3 out of 5 location rating based on nearly 700 reviews.

All 71 rooms are suites equipped with kitchens featuring refrigerators and stovetops, making them well-suited for extended stays. Each room includes a 42-inch LED television with cable programming, a desk, microwave, and complimentary wireless internet access. Rooms offer the comforts of home with phones featuring free local calls. Guest comfort ratings average 4.3 out of 5.

The hotel offers an indoor pool, hot tub, and 24-hour fitness center for recreation and wellness. Dining options include an on-site coffee shop and snack bar. Additional amenities feature free wireless internet throughout the property, concierge services, a 24-hour business center, barbecue grills, and a picnic area. Free parking is available for standard vehicles, as well as for RVs, buses, and trucks. The hotel provides laundry facilities, dry cleaning services, and a grocery convenience store on-site. Common areas include televisions, coffee and tea service, and a computer station.

Check-in is available from 3:00 PM through anytime, with check-out at 11:00 AM. Dogs are welcome with a nightly non-refundable fee of $25 per day, with a maximum of two dogs per room (up to 60 pounds each). The property maintains a 4.1 out of 5 overall rating across guest reviews, with 90.2% of guests recommending the hotel.

Location & nearby attractions

When you stay at Candlewood Suites West Springfield by IHG in West Springfield, you'll be in the business district, within a 5-minute drive of MGM Springfield and Naismith Memorial Basketball Hall of Fame. This hotel is 6.6 mi (10.6 km) from Six Flags New England and 0.7 mi (1.2 km) from Big E.
Distances are displayed to the nearest 0.1 mile and kilometer.

Connecticut River - 0.7 km / 0.5 mi
Riverdale Shops - 1.2 km / 0.7 mi
Big E - 1.3 km / 0.8 mi
Veterans Field - 1.8 km / 1.1 mi
Majestic Theatre - 2 km / 1.3 mi
West Springfield Town Hall - 2.2 km / 1.4 mi
West Springfield Town Common - 2.3 km / 1.4 mi
Olympia Ice Center - 2.4 km / 1.5 mi
North Riverfront Park - 2.9 km / 1.8 mi
Alice Carson Playground - 3 km / 1.9 mi
Memorial Square Triangle - 3.8 km / 2.4 mi
Brightwood Ave. Park - 4.3 km / 2.7 mi
Robinson State Park - 4.4 km / 2.7 mi
Eastern States Exposition - 4.5 km / 2.8 mi
WGBY Video Lending Library - 4.6 km / 2.8 mi

The nearest airports are:
Springfield Union Station (ZSF) - 4.9 km / 3 mi
Westfield, MA (BAF-Barnes Municipal) - 20.9 km / 13 mi
Bradley Intl. Airport (BDL) - 35.2 km / 21.9 mi

The preferred airport for Candlewood Suites West Springfield by IHG is Bradley Intl. Airport (BDL).

Rooms

Make yourself at home in one of the 71 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 42-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.

Dining

Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli.

Amenities & features

Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Getting here

Bradley International Airport/18 miles; taxi charge $50.00 one way; 20 minutes
Sorry, no airport shuttle available.

Check-in & check-out

Check-in 3:00 PM - anytime
Check-out 11:00 AM
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Tax ID - C0000503250
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. Pitbull dog breeds are not permitted.
Contactless check-out is available

Pet policy

  • Pets allowed
  • Pet max weight (per pet) in kg is 27
  • Pet max weight (per pet) in lb is 60
  • Only dogs are allowed
  • Maximum number of pets per room 2
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Dogs are welcome with a nightly non- refundable fee of $25.00 per day
  • Service animals complying with ADA Title lll regulations are allowed.

Fees & policies

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Refundable incidentals deposit: USD 100 per accommodation, per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees<

Know before you go

  • Pool access available from 10:00 AM to 9:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).